Epic Beaker Database Analyst II (Multiple Openings & Locations)

Quest Diagnostics Incorporated•Norristown, PA

49d•Hybrid

About The Position

Epic Beaker Database Analysts configure, maintain and optimize test information in Epic Beaker Application. They trouble shoot and coordinate all issues that arise in Beaker, serving as subject matter experts on solving complex issues, and must be very knowledgeable about the organization's policies, procedures and business operations. They train and mentor others. The Epic Beaker Database Analyst II is hybrid and can sit at one of the following Quest locations: Secaucus, NJ, Lenexa, KS Addison, TX and Schaumburg, IL.

Requirements

Minimum of -5 years of experience in database maintenance in various systems
Experience in clinical test database highly desirable
Experience working in various aspects of laboratory systems
Specimen process flow and transport knowledge of specimen requirements for routine and esoteric testing
Project management experience
Epic training and certifications
Bachelor's degree or equivalent work experience
Epic Beaker Certification

Nice To Haves

MT (ASCP) preferred
Other relevant Epic Applications, Aura Badge

Responsibilities

All duties of Level I
Facilitate Beaker training for team members and mentor others
Acting as primary support and subject matter expert for Beaker database end users with experience in Aura
Identifying issues that arise in their database area as well as issues that impact other database teams and working to resolve them, including data distribution issues from upstream platforms
Guiding workflow design, building and testing the system, and analyzing other technical issues associated with Epic software
Identifying and implementing requested changes to the system
Perform post-implementation reviews and testing to ensure standardization, synchronization, integrity and consistency, as well as to identify common problems and initiate corrective action. Testing includes areas such as report format, flagging, reflexing, calculations, and networking for accuracy and appropriateness.
Serving as a liaison between end users workflows needs and Epic implementation staff
Maintaining regular communication with Epic representatives, including participating in weekly project team meetings
Working with Epic representatives, your organization business community and end users to ensure the system meets the organization's business needs in regards to the project deliverables and timelines
Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions
Participating in training and working with end users
Troubleshooting problems and questions
Reviewing the status of projects and issues on an ongoing basis with leadership
Holding weekly communications with team members to discuss the status of deliverables, shared issues end user concerns, budget and upcoming milestones
Ensure compliance with database policies, procedures, conventions, and guidelines.