Epic Application Analyst (S)

SSM Health • Madison, WI

9d • Remote

About The Position

Join our Epic team and put your technical expertise to work optimizing key clinical and financial workflows. As an Epic Systems Analyst, you’ll configure, support, and enhance Epic applications—solving complex issues, improving Hospital Billing/Claims performance, and partnering with teams and Community Connect sites to reduce defects and streamline processes. If you excel at problem‑solving, collaboration, and delivering a clean, reliable Epic build, this role offers the opportunity to make a meaningful systemwide impact.
Configures, implements, supports and maintains applications and technical integrations, specifically Epic applications, to meet the needs of the organization. Serves as a coordinator and collaborates with business operations, information technology, leadership, system users and vendors.

Requirements

• Bachelor's degree in computer science or related field, or equivalent years of experience and education
• Three years’ relevant experience
• Experience in Epic builds
• Epic certified in HB Claims
• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Responsibilities

• Builds requirements and translates into configuration and business process changes, using knowledge of standard workflows.
• Provides routine maintenance and standard build for Epic applications and systems using existing internal processes, policies and procedures.
• Provides technical knowledge analyzing Epic vendor software updates and the impact to the business for Epic applications.
• Troubleshoots and resolves basic to moderately complex application issues and provides end-user support for Epic applications.
• Codes complex functions including building application tables and reports for Epic applications.
• Updates testing scripts to incorporate ongoing system development and implementations.
• Acts as a resource for Epic colleagues with less experience. May lead small projects with manageable risk and resource requirements.
• Analyzes, prioritizes, and organizes technical requirement specifications, using data, diagrams, and flowcharts to inform decision making.
• Solves complex problems, takes a new perspective on existing solutions and exercises judgment based on the analysis of multiple sources of information.
• Performs other duties as assigned.

Benefits

• SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.
• Explore All Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees