Epic Analyst- Professional Billing

Cheyenne Regional Medical Center•Cheyenne, WY

11h

About The Position

The Epic Analyst is responsible for the designing, building, testing, installation and support of software applications required for the utilization of the Epic electronic health record (EHR) system. As a member of an application team, this individual contributes to the scope and design of system maintenance, enhancements, and upgrade.

Requirements

Bachelor's degree or higherOR, Associate’s and two (2) or more years of job-related experienceOR, High School diploma (or equivalent certificate from an accredited program) and four (4) or more years of job-related experience
Two (2) or more years of healthcare and/or information systems experience (may be concurrent)
One (1) or more years of experience project based teamwork (may be concurrent)
90 Days: Epic certification and/or able to achieve Epic certification within 90 days of last Epic certification class
Proficient skills in all aspects of design, development, testing and best practices of Epic applications implementations and maintenance.
Proficient ability to troubleshooting and problem solving.
Ability to acquire knowledge through research or self-training where needed for effective implementation.
Ability to work both independently and in teams.
Ability to triage, address, or find resources to provide resolution to technical support questions of customers.
Knowledge of workflows and ability to integrate into system composition.
Proficient ability to develop a test plan and execute test scenarios for system readiness.
Strong verbal and written communication skills.
Strong Analytical and problem-solving skills.
Proficient with Microsoft Office Suite, email, intranet, internet, and other IT systems
Ability to maintain Continue Epic Education requirements for certification

Nice To Haves

Bachelor’s Degree in relevant area
Three years of experience in electronic health record (HER) development and support
Two years of project-based experience

Responsibilities

Acts as the primary support contact for the application's end-users
Identifies issues that arise in their application area as well as issues that impact other application teams, and works to resolve them
Guides workflow design, building and testing the system, and analyzes other technical issues associated with Epic software
Identifies and implements requested changes to the system
Maintains regular communication with Epic representatives, including participating in team meetings
Works with Epic representatives and end users to ensure the system meets the organization's or department’s needs
Develops an understanding of operational needs to set the direction for the organization's or department’s workflows which may include attending site visits and other integrated sessions
Participates in training and working with end users
Troubleshoots problems and questions
Provides clear, accurate, and timely communication to leadership regarding risks to the status of build, installation, enhancements, or timeline.
Holds regular communications with team members and end user to discuss the status of deliverables, shared issues, and upcoming milestones/enhancements
May travel for training or work with remote clients and be available outside of normal business hours for rotation on call duties