Epic Analyst, MyChart
About The Position
The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-time Epic Analyst, MyChart. The Epic Analyst 2 assists Associate Epic Analysts on the team and collaborates with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access. The Epic Analyst 2 facilitates day-to-day application support and resolving application issues and provides day-to-day application support and resolving application issues. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
Requirements
- Bachelor's degree in relevant field
- Epic MyChart Certification
- Minimum 3 years of relevant experience
- Ability to communicate effectively in both oral and written form.
- Ability to maintain effective interpersonal relationships.
- Ability to recognize, analyze, and solve a variety of problems.
- Ability to lead, motivate, develop and train others.
- Proficiency in computer software (i.e. Microsoft Office).
- Commitment to the University's core values.
- Any appropriate combination of relevant education, experience and/or certifications may be considered.
Responsibilities
- Serves as a support contact for application endâusers. Identifies issues and works to resolve them.
- Designs, develops, implements, and maintains the application.
- Supports all phases of testing and document workflow design.
- Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
- Provides day-to-day application support, evaluates and resolves service tickets, implements requested application changes, and retrieves requested data promptly.
- Collaborates with trainers on application changes and new features to develop documentation and training strategies.
- Assists with analyzing the impact of information technology in clinical work processes.
- Participates in on-call rotations and support.
- Attends and participates in applicable committees.
- Maintains regular communication with team members and participates in weekly project team meetings.
- Reviews the status of projects and issues on an ongoing basis with leadership.
- Becomes knowledgeable about UHealth's policies, procedures, and business operations.
- Adheres to University and unit-level policies and procedures and safeguards University assets.
Benefits
- The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Hospitals
Number of Employees
5,001-10,000 employees
