Epic Analyst II - Optime

Duly Health and CareDowners Grove, IL
$67,000 - $101,000Hybrid

About The Position

The Epic Optime Analyst facilitates end-user meetings and provides an advance level of operational/application build expertise in completing the more sophisticated assignments to meet customer goals. Performs sophisticated level design, build and implementation assignments/projects. Based on deep knowledge of application and operational requirements can translates sophisticated requirement/concepts into functionality. Initiates, facilitates, or leads meetings with end-user/business owner and other Epic teams Lead on team projects: translating customer needs, status reporting, and managing customer relationships and expectations. Participates in re-engineering of operational work-flow processes with end-users/business owners. Facilitates end-user/business owner needs into system specifications and configuration requirements. Provides high-level expertise in design integration and touch points with other Epic modules and/or other applications. Assists team lead in developing project plans and details. Manage and coordinate the more advanced configuration and build assignments/projects in collaboration with others. Provides on-call support during off hours.

Requirements

  • Bachelor’s Degree from four-year college or university; or four years related experience and/or training; or equivalent combination of education and experience.
  • Epic Optime Certification Required, other Epic certs preferred Surgical/procedural experience/exposure in any capacity preferred.
  • At least 3 years hands on end user experience with Epic Optime/ASC workflows
  • Experience with process improvements, reporting and regulatory/credentialing support and detailed ASC workflows
  • Healthcare experience required

Nice To Haves

  • other Epic certs preferred
  • Surgical/procedural experience/exposure in any capacity preferred.

Responsibilities

  • Facilitates end-user meetings and provides an advance level of operational/application build expertise in completing the more sophisticated assignments to meet customer goals.
  • Performs sophisticated level design, build and implementation assignments/projects.
  • Translates sophisticated requirement/concepts into functionality.
  • Initiates, facilitates, or leads meetings with end-user/business owner and other Epic teams
  • Lead on team projects: translating customer needs, status reporting, and managing customer relationships and expectations.
  • Participates in re-engineering of operational work-flow processes with end-users/business owners.
  • Facilitates end-user/business owner needs into system specifications and configuration requirements.
  • Provides high-level expertise in design integration and touch points with other Epic modules and/or other applications.
  • Assists team lead in developing project plans and details.
  • Manage and coordinate the more advanced configuration and build assignments/projects in collaboration with others.
  • Provides on-call support during off hours.

Benefits

  • Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
  • Access to a mental health benefit at no cost.
  • Employer provided life and disability insurance.
  • $5,250 Tuition Reimbursement per year.
  • Immediate 401(k) match.
  • 40 hours paid volunteer time off.
  • A culture committed to community engagement and social impact.
  • Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.
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