Epic Analyst I - Research

NYU Langone HealthNew York, NY

About The Position

The Epic Systems Analyst is responsible for achieving in-depth knowledge of assigned Epic System software. He/she conducts regular day-to-day communication, reviews the software, analyzes business operations, and works with Epic, the Project Team(s), NYULMC Business Representatives/Subject Matter Experts, and end users to tailor the system to fit the organization's needs. The Epic Systems Analyst 1 routinely performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with the use of Epic software; is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications; and will design, build, test, install and maintain those solutions.

Requirements

  • Effective oral, written communication and follow-up skills.
  • Strong interpersonal relationship skills.
  • Strong desktop tool usage including Word, Excel, and PowerPoint.
  • Self-motivated, detail-oriented , problem solver.
  • Requires 0-1 years of relevant experience
  • BA/BS Degree or equivalent.
  • Must obtain Epic certification within 3 months of initial class and maintain New Version Training

Nice To Haves

  • Healthcare experience desirable but not required.
  • Qualified candidates must be able to effectively communicate with all levels of the organization.

Responsibilities

  • Communicate effectively across all impacted teams associated with task assignments.
  • With support, create, review, and update test scripts to reflect proposed workflow solutions.
  • Review and test changes, enhancements, and each new release as assigned.
  • Troubleshoot problems and address questions from users, and provide on-call support on a rotating basis.
  • Collaborate effectively with colleagues to achieve the completion of tasks.
  • Collaborate effectively with Epic using Sherlock or other appropriate tools.
  • Complete all tasks in a timely manner with accurate documentation.
  • Work with Application Managers/Directors/etc. and the entire Project Team, to collect, analyze and document business operations and workflow.
  • Support the training team by keeping trainers abreast of new functionality and system changes.
  • Analyze data conversion needs.
  • Participate in disaster recovery measures.
  • Actively participate and contribute in meetings as assigned.
  • Assist with all quality assurance processes, including change management and testing efforts.
  • Provide assigned on-site support during go-lives and system upgrades.
  • Develop an understanding of interface requirements and testing.
  • Analyze new functionality in new releases to identify impact.

Benefits

  • NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
  • At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
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