Epic Analyst 1 - Beacon Oncology, Full Time, Days

Jackson Health • Miami, FL

11d • Onsite

About The Position

The Epic Analyst 1 serves as an entry-level professional focused on learning, supporting, and assisting with the build, configuration, and testing of assigned Epic modules. This role is responsible for providing foundational support, including issue triage, ticket resolution, and documentation, while developing a deep understanding of clinical or operational workflows and Epic configuration standards. The Analyst 1 assists with well-defined tasks and small initiatives to ensure system stability and efficient clinical or revenue cycle operations.

Requirements

• Generally requires 3 years or less experience in healthcare IT, clinical, or related field.
• High School diploma is required.
• Epic certification in assigned specialty area is required.

Nice To Haves

• Bachelor's degree in related field is preferred.

Responsibilities

• Assists with basic Epic build, configuration, and maintenance tasks under close supervision, following established standards and change control processes.
• Serves as a first-line support contact for routine system issues; logs, tracks, and resolves basic tickets while escalating complex problems to senior analysts.
• Participates in unit, integrated, and user acceptance testing (UAT) by executing structured test scripts and documenting outcomes for upgrades and enhancements.
• Creates and maintains accurate documentation of build decisions, support procedures, and job aids to support team knowledge and end-user education.
• Collaborates with clinical or operational stakeholders to gather information on workflows, developing the foundational knowledge required to translate requirements into system functionality.
• Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
• Perform all other tasks as assigned.
• Assists with basic configuration of oncology treatment plans, order sets, and scheduling parameters.
• Supports foundational oncology workflows including chemotherapy ordering and infusion treatment documentation.
• Performs basic dosing calculation validation and assists with protocol testing under close supervision.
• Adheres to oncology safety standards and organizational policies for high-risk medication documentation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED