EPIC AMBULATORY ANALYST

South Central Regional Medical Center•Laurel, MS

1d•Hybrid

About The Position

The Epic Ambulatory Analyst is responsible for the design, build, implementation, optimization, and support of the Epic Ambulatory application. Collaborates closely with clinical and operational stakeholders to ensure efficient, high‑quality patient care. Serves as a subject matter expert, troubleshooter, and liaison between end users, IT, and Epic.

Requirements

Bachelor’s degree in healthcare, IT, business, or related field
1–3+ years of EHR experience (Epic preferred)
Strong problem‑solving and analytical skills
Excellent communication and customer service skills

Nice To Haves

Epic Ambulatory certification
Experience supporting ambulatory/outpatient clinics
Familiarity with documentation standards, clinical ops, and regulatory requirements

Responsibilities

System Design & Build: Configure Ambulatory workflows, visit types, smart tools, questionnaires, orders, navigators, templates
Analyze business/clinical requirements
Participate in upgrades and new features.
Support & Troubleshooting: Investigate issues
Identify root causes
Use Epic tools (Sherlock logs, troubleshooting utilities)
Collaborate with Epic Support.
Collaboration & Communication: Work with clinicians, scheduling teams, leaders
Participate in workgroups and governance
Communicate system changes
Monitor system performance
Contribute to cross‑functional integration.
Testing & Documentation: Develop test strategies
Maintain documentation, workflow diagrams, and build specs
Resolve application issues
Maintain audit‑ready records.
Training & Go‑Live Support: Support training teams
Provide on‑site go‑live support
Assist with end‑user training.