About The Position
At Extendicare, long term care is all about helping our residents live life to the fullest extent possible by supporting their health and well-being. We care passionately about providing excellent care and service to all those we serve. We nurture friendships, offer security and peace of mind, and create vibrant, rewarding communities. We believe we work in our residents' homes, and strive every day to help them feel comfortable through our person-centred approach. Long term care is a special place to work and for many of us -a calling. The Opportunity Join us as a leader to oversee and manage the environmental services department in our Long Term Care home. With your technical expertise, you will take a proactive approach to ongoing maintenance, and optimization of building equipment. Your passion for building trusted relationships and engaging a team of environmental services professionals will ensure we are able to provide an optimal quality of life to our residents. In this role you will be focused on: Achieving Resident & Family Satisfaction and Employee Engagement targets Ensuring that Health & Safety risks to residents, employees and the general public are minimized or eliminated Ensuring that installed equipment is maintained in working order or serviced as required Ensuring that capital spend and department budget are within established guidelines
Requirements
- Post-secondary degree or diploma in a related field or equivalent is required
- Minimum of two (2) years' experience in a managerial or supervisor capacity in the area of environmental services/maintenance in a unionized environment
- Must be enrolled or willing to enroll in the Property Admin Certificate (PAC) program
- Knowledge of building systems including basic plumbing, electrical, mechanical, HVAC and emergency systems
- Knowledge and experience related to evidence-based practices associated with housekeeping, laundry and maintenance with a strong ability to manage a budget and financial spend
- Values of Respect, Integrity, Compassion & Excellence and a passion to work with seniors
- Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one
Responsibilities
- Collaborate - Work with the Executive Director and leadership team to maximize resident satisfaction
- Manage - Hire, train and engage a team of environmental services staff to deliver quality service to our residents
- Comply - Maintain environmental services in compliance with regulations and company policies and processes
- Lend a Helping Hand - Take a hands-on approach to leading, mentoring, and helping the environmental services team as required
- Cultivate - Build and maintain strong relationships with the residents, employees, managers, regional team and vendor partners
- Respond with HEART - Hear, Empathize, Acknowledge, Respond, Thank
Benefits
- Support from your Regional and National Team
- Technology to help you do your job better
- Benefits and Pension Package
- Better work life balance
- Vision to support Person Centered Care
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
