Environmental Services Manager

Franklin County Medical Center•Preston, ID

1d•Onsite

About The Position

Supervises work activities of cleaning personnel to ensure a clean, orderly, and attractive facility for patients, residents, visitors, and staff. This position is deemed safety-sensitive and will follow all policies associated with that distinction. The duties listed below are intended only as illustrations of the various types of work performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this job. Develops, interprets, and monitors standards of housekeeping Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness Investigate complaints regarding housekeeping service and equipment, and take corrective action Schedules maintenance jobs in addition to day-to-day work and ensures that it is completed Inventories supplies to ensure an adequate stock Makes recommendations to improve service and ensure more efficient operation Create, update, and enforce department policies and procedures Explain and enforce operational and personnel policies and procedures Prepares and is responsible for performance to a budget Recruits, coaches, counsels, and disciplines all personnel assigned to the Housekeeping Department Conducts orientation training and in-service training to explain policies and procedures and demonstrate equipment use and maintenance Ensures professionalism in the appearance and actions of staff Performs annual performance evaluations on all personnel assigned to the Housekeeping Department Contributes to a team effort by communicating information, responding to requests, building rapport, participating in team problem-solving methods, and acting as a liaison between the housekeeping staff and the other departments Acts as the Chemical Safety Officer for the facility Must be able to perform all duties of an Environmental Service Technician Maintain confidentiality by protecting sensitive, proprietary, or confidential information. Adhere to HIPAA privacy and security requirements Protects patients and employees by adhering to infection-control policies and protocols Must wear Personal Protective Equipment (PPE) as required to maintain Infection Control Standards as set by the facility Performs other related duties as assigned

Requirements

Must have a High School Diploma or GED equivalent
2-3 years of experience in housekeeping and managing other employees preferred
Valid driver's license and clean driving record
Regular and predictable attendance
Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, crawl, or twist
Occasionally required to sit, climb, and balance
Occasionally required to operate foot controls and equipment
Frequently able to move/push/lift/carry items of varying weights
Specific vision abilities required by this job include close vision and color vision
Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc)
May be expected to stand in a stationary position for an extended period of time
Must be able to access and navigate throughout the department within the organization's facilities
Ongoing need for the employee to see and read information labels and identify/operate equipment and supplies
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy
Proficient in Microsoft Office Suite or related software
Proficiency in faxing, emailing, and Google Suite
Ability to read chemical labels and instructions
Ability to use housekeeping equipment
A service-minded work ethic with a drive to meet patient care needs and a positive, upbeat attitude when encountering ambiguity and change
Ability to interact effectively with people who have widely differing backgrounds
Excellent oral and written communication skills in English
Excellent interpersonal and conflict resolution skills
Excellent organizational skills and attention to detail
Excellent time management skills
Must be self-motivated
Strong analytical and problem-solving skills
Ability to prioritize tasks
Ability to act with integrity, professionalism, and confidentiality
Must be able to hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergencies

Responsibilities

Develops, interprets, and monitors standards of housekeeping
Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness
Investigate complaints regarding housekeeping service and equipment, and take corrective action
Schedules maintenance jobs in addition to day-to-day work and ensures that it is completed
Inventories supplies to ensure an adequate stock
Makes recommendations to improve service and ensure more efficient operation
Create, update, and enforce department policies and procedures
Explain and enforce operational and personnel policies and procedures
Prepares and is responsible for performance to a budget
Recruits, coaches, counsels, and disciplines all personnel assigned to the Housekeeping Department
Conducts orientation training and in-service training to explain policies and procedures and demonstrate equipment use and maintenance
Ensures professionalism in the appearance and actions of staff
Performs annual performance evaluations on all personnel assigned to the Housekeeping Department
Contributes to a team effort by communicating information, responding to requests, building rapport, participating in team problem-solving methods, and acting as a liaison between the housekeeping staff and the other departments
Acts as the Chemical Safety Officer for the facility
Must be able to perform all duties of an Environmental Service Technician
Maintain confidentiality by protecting sensitive, proprietary, or confidential information. Adhere to HIPAA privacy and security requirements
Protects patients and employees by adhering to infection-control policies and protocols
Must wear Personal Protective Equipment (PPE) as required to maintain Infection Control Standards as set by the facility
Performs other related duties as assigned