Environmental Services Intern (SUMMER) / Crothall Healthcare, UMass Memorial Medical Center

Compass Group • Worcester, MA

25d • $21 - $23

About The Position

Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Crothall Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself! Crothall Healthcare provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall is the market leader in Environmental Services (EVS), and many of the almost 1,300 accounts it serves are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work, and Best Place to Work in Pennsylvania, since 2013. Crothall has almost 30,000 dedicated team members across its core services, which include: Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing. Crothall Healthcare Environmental Services Intern General Description:This exciting internship will provide both challenge and satisfaction while allowing you continued career growth. You will be working closely with the leaders in the Environmental Services group at your account, developing skills and competencies to understand what is needed to be successful in the world of healthcare support services. As an intern with Crothall you will have the opportunity to perform/assist in a variety of duties to include the overall cleanliness of the hospital, managing, scheduling, and training of the frontline team members, vendor relations, and patient experience efforts, and more. Additionally, you will help ensure patient satisfaction and public relations through the safe and efficient use of our resources. This internship involves hands-on experience working in a real-world setting which will provide a stronger foundation for your personal success in a Business Operations career. Learning Objectives: Demonstrate awareness, understanding, and skills necessary to work in a diverse environment Experience opportunities to learn, observe, and practice a variety of experiences in the world of Environmental Services

Requirements

• Currently enrolled college/university junior or senior
• Ability to communicate effectively in written formal and oral presentations from hourly staff to Director level
• Ability to maintain organization and establish priorities in an ever-changing environment
• Must possess excellent customer service skills
• Must have experience in the use of Windows based office software including but not limited to Microsoft Office, word, Excel, PowerPoint and outlook

Nice To Haves

• An interest in pursuing a career with Crothall Healthcare and interest in joining our Accelerated Manager Program after college graduation is preferred

Responsibilities

• Execute operational standards
• Participate in department safety and maintain a safe work environment at all times
• Respond to concerns and requests with a sense of urgency and take necessary corrective action when needed
• Assure that the integrity of security at the facility is maintained at all times
• Take a proactive approach to identify and correct facility quality assurance concerns; timely follow-up required
• Bring creativity and innovation to the Crothall Healthcare program
• Ensure that staff receive proper orientation, initial, and on-going training
• Provide and monitor individual guidance and motivation to associates to enable each one to perform to her/her fullest potential
• Handle special requests or projects as assigned

Benefits

• Competitive hourly rate
• Acquire hands-on experience while working with an energetic and collaborative team
• Apply knowledge learned in the classroom
• Gain invaluable corporate work experience
• Broaden career experience via job shadowing key team members
• Get a foot in the door for future opportunities and build valuable networking contacts

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees