Environmental Services Director - TJUH

Jefferson Health Plans • Philadelphia, PA

1d

About The Position

The Environmental Services (EVS) Director is responsible for providing leadership, establishing Departmental programs, and developing and implementing EVS policies/procedures/training that guide and support the services provision of all designated areas in the THOMAS JEFFERSON UNIVERSITY HOSPITAL. This position provides oversight and coordination of daily EVS hospital operations, ensuring required patient, non-patient and public areas are in compliance with quality standards and regulatory requirements twenty-four (24) hours a day, seven (7) days a week. Monitors patient satisfaction scores and implements action plans based on outcome measures. The Director develops and manages department budgets and operating systems in collaboration with key hospital administrates. This position Develops and implements effective cost reduction plans and implementation processes that support EVS Department goals, objectives, strategies, policies, and procedures. This position ensures cost reduction targets and productivity improvement objectives are met, while cultivating service/product quality and customer satisfaction, and Hospital administration is kept abreast of issues or problems impacting program efficiencies and effectiveness. The Director attracts, develops and trains talent to ensure program quality, sustainability, long-term growth, and development; and leads by demonstrating an understanding of, and exemplifying the mission, vision and values of THOMAS JEFFERSON UNIVERSITY HOSPITAL.

Requirements

• Bachelor’s degree required; Master's degree in Management preferred.
• Comprehensive knowledge and understanding of Housekeeping/Environmental Services and management principles/practices.
• Considerable knowledge of Federal, State, and Local Health and regulatory standards, customer service and team building.
• Certified Healthcare Environmental Services Professional (CHESP) certification or equivalent required upon hire or obtained within one year of employment.
• Experience in healthcare, hospitality, or facilities operational management; and minimum of five to seven years progressive experience in the housekeeping/Environmental Services (EVS) field, corporate or large multi-hospital environment preferred.

Responsibilities

• Providing leadership
• Establishing Departmental programs
• Developing and implementing EVS policies/procedures/training
• Oversight and coordination of daily EVS hospital operations
• Ensuring compliance with quality standards and regulatory requirements
• Monitoring patient satisfaction scores and implementing action plans
• Developing and managing department budgets and operating systems
• Developing and implementing effective cost reduction plans
• Ensuring cost reduction targets and productivity improvement objectives are met
• Cultivating service/product quality and customer satisfaction
• Attracting, developing and training talent

Benefits

• Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
• Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
• All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Director