Environmental Services / Custodial Operations Manager 2

Sodexo•Galveston, TX

1d•Onsite

About The Position

Sodexo is seeking an Environmental Services/Custodial Operations Manager 2 to oversee third shift operations at the University of Texas Medical Branch (UTMB) in Galveston, Texas. This leader will manage the 10:00 p.m. to 7:30 a.m. shift, Sunday through Thursday, ensuring consistent service quality, regulatory compliance, and effective supervision of overnight EVS teams. UTMB Health spans four campuses with more than 800 licensed beds and includes a Level I Trauma Center, Blocker Burn Unit, Level IV NICU, pediatric specialty services, transplant programs, a certified comprehensive stroke center, TDCJ hospital services, and Magnet recognized nursing care. The ideal candidate will bring hospital based Environmental Services management experience, with a strong background in patient room cleaning, Operating Room and Labor & Delivery support, floorcare programs, and customer service. The hiring team will prioritize candidates who demonstrate strong communication skills, the ability to lead independently on an off shift, and a proven track record of maintaining high standards in complex, fast paced healthcare environments. At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Requirements

experience exceeding the expectations of clients and customers in service delivery
customer service and/or guest satisfaction in a healthcare or hospitality
possess strong leadership skills and has the ability to work independently to drive program compliance
monitor compliance and reach project target dates of completion
experience effectively managing projects within agreed upon timelines
proficiency with computers and other technology
strong communication skills and a professional presence
Associate's Degree or equivalent experience
2 years of Management Experience
2 years of work experience in Housekeeping, Environmental or Custodial Services
hospital-based Environmental Services management experience
strong background in patient room cleaning, Operating Room and Labor & Delivery support, floorcare programs, and customer service
ability to lead independently on an off-shift
proven track record of maintaining high standards in complex, fast-paced healthcare environments

Responsibilities

be responsible for driving client and patient satisfaction scores
provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
work with the Environment of Care Committee and Infection Prevention Director
effectively manages the Unit Operating System
support a diverse and inclusive workforce