Environment Release Manager

knightsofc•New Haven, CT

63d•$85,400 - $140,900•Remote

About The Position

Responsible for the day to day support of prod and non-prod testing cycles and software releases. Works closely with other support teams supporting end user testing as well as resolving test environment issues. This includes but not limited to: - Supporting all environments online and batch activities - Creation of deployment packages - Using in-house and purchased applications to support business initiatives related to software releases - Develops, communicates and coordinates deployment planning. Manages production implementation activities - Escalating and coordinating service requests with other internal and external support groups

Requirements

Excellent communication skills
Excellent interpersonal and listening skills
Strong Analytical and problem solving skills
Ability to be flexible and adaptable to changing priorities
Ability to prioritize and effectively manage multiple initiatives simultaneously
Ability to quickly and effectively accept and manage new support initiatives
In-depth knowledge of computing systems typically associated Non-Prod Environments
Life insurance enterprise products: i.e. Ingenium, Life70, IDM, AWD, etc.
Enterprise job scheduling: CA Workload Automation ESP Edition
Database/query tools i.e. AQT, SQL, WebFOCUS, UFT etc.
Programming/scripting languages: Windows CMD, PowerShell, Python, Java, and Go
Experience with Microsoft Products: i.e. O365, Office Suite, etc.
BS or BA in Computer Science, Information Systems or related field and/or equivalent combination of experience and training
5- 8 years of IT experience including project management supporting Non-Prod Environments

Nice To Haves

ITIL Foundation certificate and experience desired

Responsibilities

Adheres to KofCs policy, process and procedures and proactively seeks opportunities to enhance existing ITIL processes (service requests, incident and problem management, change management, etc.). Actively develops and refines process and procedures specific to functional responsibilities and contributes to formulation of operational and tactical plans related to the functions he/she is responsible for.
Develops, communicates and coordinates deployment planning. Manages production implementation activities.
Plans and coordinates environment changes and collaborates with application programmers during pre-production development and maintenance of applications to plan for production schedules regarding the Ingenium and Life70 Test Environment.
Assists the Manager of Environment Scheduling & Mainframe Operations in managing and supporting technical vendor relations for the functions he/she is responsible for; assists with vendor identification and selection, contract negotiation and statement of work (SOW) reviews.
Performs other related duties as assigned/required, including but not limited to: o On-call responsibility for production batch cycle and multiple test regions

Benefits

Time Away: 13 paid holidays per year in addition to vacation and paid sick leave, and flexible workweek schedules.
Professional Development: Certifications, designation, and tuition reimbursement.
Retirement Benefits: 401(k) retirement savings plan with matching company contributions, and cash balance retirement plans fully funded by the company.
Short-term disability and term life insurance fully paid for by the company;
Up to 12 weeks of childbirth leave under STD policy.
One week of fully paid parental leave for all new parents, including adoptive and foster parents.
A variety of health insurance options, including premium-level family coverage and a pre-tax Health Savings Account with employer contributions. The Order's health plans do not cover abortion, sterilization, or contraception, and the Order has helped advocate for other employers who do not want to provide coverage.
Long-term disability insurance;
Dental insurance;
Vision insurance;
Health club membership reimbursement;
Employee Assistance Program