Entry Level Virtual Customer Service Agent

Globe Life AIL - Lisa RusselCranston, RI
Remote

About The Position

Remote Client Representative – Protect Families. Build Your Future. Work From Home Company: AO Parent Company: Globe Life Location: 100% Remote (U.S. & Canada) Step Into a Legacy of Protection Since 1951 For more than 70 years, AO has proudly provided life, accident, and supplemental health benefits to members of labor unions, credit unions, and associations—helping protect the families who keep our communities strong. As we continue to grow, we are seeking compassionate, motivated professionals who excel at building relationships and delivering personalized client care. In this fully remote role, you’ll meet with clients through Zoom consultations, guiding them through coverage options and helping them protect what matters most—all from the comfort of your home. About AO Parent Company: Globe Life Growth: Over 20% expansion last year—even in challenging economic conditions Work Model: Fully Remote (U.S. & Canada) Mission: To protect every child and serve all working people AO combines the strength of a long-standing organization with the flexibility of a modern, remote work environment.

Requirements

  • Strong communication and active listening skills
  • Basic computer proficiency and comfort working virtually
  • Self-motivated with a strong work ethic
  • Friendly, professional, and relationship-focused personality
  • Effective time management and organizational skills
  • No prior insurance experience is required—comprehensive training and ongoing mentorship are provided.

Nice To Haves

  • Leadership or management experience is a plus, but not required

Responsibilities

  • Meet with clients through Zoom consultations
  • Guiding them through coverage options
  • Helping them protect what matters most

Benefits

  • 100% Remote Work
  • Flexible scheduling from anywhere in the U.S. or Canada.
  • Weekly Pay + Performance Bonuses
  • Earn consistent income with structured, performance-based incentives.
  • Health Insurance Reimbursement
  • Available after 3 months to support your well-being.
  • Life Insurance Coverage
  • Protection for you and peace of mind for your family.
  • Residual Income & Renewals
  • Build long-term financial stability through ongoing client relationships.
  • Retirement & Growth Opportunities
  • Plan for your future with clear advancement pathways.
  • Ongoing Training & Mentorship
  • Receive continuous support and leadership development from experienced professionals.
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