Provides emergency restoration and disaster recovery services to customers following assigned work orders provided by the Lead Technician/Crew Chief.
Performs water/fire/smoke damage and mold remediation repair as directed by supervisor to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, cleaning, light construction and demolition
Sets up and monitors air movers and/or dehumidifiers
May perform other cleaning duties (i.e., construction cleaning, fire/smoke/odor cleaning, mold remediation, carpet and upholstery cleaning, etc.) when part of mitigation or restoration jobs
Reports any equipment malfunction to supervisor
Reports any customer problems or damage to supervisor
Completes assigned job tasks according to company processes while maintaining quality control on each job
High school graduate or equivalent
Ability to work within a team
Takes instruction and stays on task
Follows company guidelines and standards
Good verbal and written and communication skills
Good customer service skills
Can read and follow product label usage instructions
Reports to work on time in a clean, complete uniform