Entry-Level Service Supervisor

DH PaceAtlanta, GA
5h

About The Position

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. Overhead Door Company of Atlanta™, a DH Pace Company, Inc. is seeking to hire an Entry-Level Service Supervisor in Peachtree Corners! Our ideal candidate will effectively coordinate field employees in order to meet our customer’s high standards and expectations. If you enjoy working in a fast-paced environment, have the ability to work well with external and internal customers, and be a forward thinker, apply with us today! This is an excellent opportunity for recent and upcoming graduates!

Requirements

  • Bachelor's degree preferred
  • Adaptable to change and good at multi-tasking
  • Must have excellent communication and organizational skills and a good mechanical aptitude
  • Ability to effectively communicate with the customer and represent the company in a professional manner
  • Proficient user of software and systems
  • Must have a valid driver’s license
  • Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

Responsibilities

  • Learn to dispatch technicians to customer job sites to assess customers’ service, repair or installation needs and track jobs for completion to customers’ satisfaction
  • Perform employee performance reviews, document performance issues, provide necessary employee counseling with targeted improvement action plans
  • Provide exceptional customer service
  • Additional responsibilities as assigned

Benefits

  • Medical, dental, and vision options: Available on the 1st day of the month following your start date!
  • Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
  • Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
  • Floating Holidays: Up to 2 floating holidays per year
  • Competitive compensation: Including annual performance evaluations!
  • 401k retirement plan: Including an employer match!
  • Company paid: Life insurance, short-term disability, & long-term disability
  • and more!
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