Entry-Level Service Advisor
About The Position
Love Talking to People? Start a Career You’ll Enjoy! Do you enjoy meeting new people, having great conversations, and being part of a team that keeps things moving? If you bring positive energy and a smile to everything you do, we’d love to meet you! We’re currently looking for an Entry-Level Service Advisor Assistant who is friendly, dependable, and excited to help customers have a great experience from start to finish. No dealership experience? No problem—we’re happy to train the right person! What You’ll Do As an Entry-Level Service Advisor, you’ll support our service team and help ensure the department runs smoothly. This role is perfect for someone who enjoys customer interaction, staying organized, and working in a fast-paced environment.
Requirements
- Previous service advisor or express advisor experience of at least 6 months, highly preferred.
- Familiarity with CDK software is helpful, but we can train
- Strong communication skills—verbal and written
- Comfortable using computers and learning new systems
- Ability to multitask and stay organized in a fast-paced setting
- Professional approach to handling customer questions and concerns
- Strong problem-solving skills and a customer-first mindset
- Clean driving record and background
Responsibilities
- Customer Support: Greet customers, assist with vehicle check-ins and check-outs, gather vehicle and contact information, and explain the service process in a friendly, professional way.
- Administrative Assistance: Perform basic data entry, filing, invoicing support, and assist with appointment confirmations.
- Team Coordination: Communicate with technicians and the parts department to help keep repairs on schedule.
- Communication & Updates: Document customer concerns, share updates with service advisors or managers, and keep customers informed about their vehicle’s status.
- Waiting Area Care: Help maintain a clean, comfortable customer waiting area stocked with refreshments.
Benefits
- A positive, supportive, and fun team environment
- Experienced team members who are eager to help you succeed
- Opportunities for growth, development, and ongoing training
- Recognition programs that celebrate your hard work
- A healthy work-life balance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
