Entry-level Security Hardware/Access Control Technician

JLL•Anaheim, CA

13d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: The Security Hardware/Access Control Technician is an entry-level technical role that provides critical security infrastructure support for JLL's client operations in Anaheim, CA. This position combines hands-on technical expertise with preventive maintenance responsibilities, ensuring all security access control hardware operates at peak performance across client properties. You'll develop specialized knowledge in electronic security systems while contributing to JLL's commitment to providing safe, secure environments for our clients. This role offers excellent growth potential with comprehensive training opportunities, including company-provided Lenel Certification, and the chance to build expertise in cutting-edge security technology. After completing onboarding (6-12 months), this position transitions to graveyard/3rd shift operations, providing unique career development in 24/7 security operations.

Requirements

Age 18 years or older with strong technical acumen and electronics troubleshooting skills
Valid California Driver's License or equivalent with ability to travel between client properties
Ability to work effectively in both structured and unstructured environments as a self-starter with strict attention to detail
Strong electronic communication skills for coordinating with team members, managers, JLL employees, vendors, and clients
Familiarity with general electrical and electronics safety procedures and protocols
Demonstrated ability to perform under pressure, manage time effectively, and work in fast-paced environments with competing priorities
Professional appearance and demeanor with strong teamwork mentality and collaborative approach

Nice To Haves

Previous experience with security systems, access control hardware, or electronic troubleshooting
Basic knowledge of 12v/24v electrical systems and electronic door hardware components
Experience with work order management systems and technical documentation
Understanding of preventive maintenance principles and inventory management
Ability to learn new hardware and software systems quickly
Experience working in commercial or industrial environments
Commitment to obtaining Lenel Certification within first 3 years of employment (company-provided training available)

Responsibilities

Perform routine repairs, troubleshooting, and preventive maintenance on diverse security devices including access control systems, electrified door hardware, electronic key boxes, and associated electronics
Respond promptly to repair requests and security concerns by diagnosing issues through professional questioning, on-site visits, and appropriate troubleshooting techniques using specialized test equipment
Track and manage work orders using systematic documentation including date, time, contact information, location, issue status, actions taken, and resolution details
Coordinate materials, tools, test equipment, and resources required for effective repairs while maintaining appropriate spare equipment and hardware inventory
Read and interpret technical manuals, schematics, blueprints, and documentation to determine proper repair procedures and troubleshooting approaches
Create and update technical documentation, procedures, and reports while immediately reporting safety concerns that cannot be mitigated
Provide emergency response support and weekend/holiday coverage as required to maintain continuous security operations