Entry-Level IT Support Technician (Warehouse Environment)

TEKsystemsNorth Haven, CT
Onsite

About The Position

We are hiring an entry-level IT Support Technician to support a commercial furniture remodeling company that partners with large enterprise clients across New England. This role is fully on-site and based out of a warehouse environment. It is ideal for someone early in their IT career who is comfortable with hands-on work, flexibility in daily tasks, and a non-office setting. This is a blended role that supports both IT operations and warehouse activity as business needs shift day to day. This role is well-suited for someone who is early in their IT career and comfortable in hands-on, physical work environments. Candidates from warehouse, construction, manufacturing, or trade backgrounds who are transitioning into IT are encouraged to apply. Ideal candidates are reliable, adaptable, and willing to pitch in where needed while learning foundational IT skills on the job.

Requirements

  • Comfortable working full-time in a warehouse environment
  • Assisting with non-IT tasks when business needs require it
  • Basic computer knowledge
  • Interest in learning device configuration and IT support functions
  • Strong work ethic
  • Dependability
  • Ability to follow processes

Nice To Haves

  • An entry-level IT certification (CompTIA A+, Google IT Support, or similar)
  • Recent technical coursework
  • Hands-on experience configuring or imaging computers

Responsibilities

  • Configuring, imaging, and preparing laptops and other end-user devices for deployment
  • Following documented procedures to set up systems
  • Performing basic troubleshooting
  • Ensuring devices are ready for internal teams and project use
  • Supporting warehouse operations as needed when there are limited or no computers to configure
  • Staging and organizing equipment
  • Assisting with inventory related to technology assets
  • Moving and unpacking devices
  • Working alongside warehouse and project teams to keep operations moving smoothly

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service