Entry Level IT Desktop Support Technician (On-Site) Part-Time

Piping Technology & Products IncHouston, TX
just nowOnsite

About The Position

Piping Technology & Products, Inc. seeks a motivated and reliable individual to join our IT team as an Entry Level IT Desktop Support Technician. This position is 100% on-site from 8AM - 5PM Wednesday – Friday from at 3701 Holmes Road, Houston, TX 77051. Candidates should ensure they are within a commutable distance to our facility before applying. This is an ideal opportunity for an eager candidate to start a career in IT. We need a quick learner who is passionate about helping others with technology. Must possess a strong will to learn and work on-site with our team.

Requirements

  • High school diploma or equivalent
  • Strong interest in computers, technology, and problem-solving
  • Willingness to learn new tools, systems, and processes
  • Excellent communication and customer service skills
  • Ability to work on-site in Houston, TX 77051, Wednesday through Friday
  • Basic familiarity with Windows OS and Microsoft Office applications
  • Basic knowledge of printer setup, maintenance, and troubleshooting
  • Physically able to lift and move equipment (up to ~40 lbs)

Nice To Haves

  • Experience with help desk software or ticketing systems
  • Basic understanding of networking concepts (IP, LAN/WAN, Wi-Fi)
  • Familiarity with common printer brands (HP, Brother, Canon, etc.)
  • CompTIA A+ Certification

Responsibilities

  • Provide technical support for desktops, laptops, printers, and mobile devices
  • Troubleshoot hardware and software issues for end users, including printer connectivity, driver issues, and print queue errors
  • Set up and configure new user workstations
  • Install and update software applications and operating systems
  • Support and maintain network and local printers, including replacing printer toners as needed and performing basic maintenance
  • Maintain accurate records of support requests and resolutions
  • Assist with basic network and connectivity issues
  • Support the team with inventory management and IT asset tracking
  • Documentation of processes and procedures
  • Maintain a clean, organized, and secure workstation environment

Benefits

  • We offer a dynamic work environment, competitive compensation, and opportunities for professional growth.
  • We encourage you to apply if you thrive in a fast-paced environment where you can learn and grow.
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