Entry-Level Event Customer Service Representative

Thegemusa • Alexandria, VA

1d

About The Position

We’re seeking enthusiastic individuals to join our team as Entry-Level Event Customer Service Representatives. In this role, you’ll represent our brand at live events, community activations, and promotional campaigns—delivering outstanding customer experiences while boosting brand awareness and engagement.
This position is ideal for those looking to gain hands-on experience in customer service, event marketing, promotions, or brand representation. We offer paid training and immediate openings for qualified candidates.

Requirements

• Excellent communication and interpersonal skills
• Comfortable in fast-paced, public event environments
• Reliable transportation to event locations
• Flexible availability, including weekends, evenings, and varied schedules
• Positive attitude with a willingness to learn and grow in a team setting

Nice To Haves

• Previous customer service or event experience is a plus, but not required

Responsibilities

• Greet and assist attendees at live events with a friendly, professional approach
• Share product, service, and promotion information to engage customers
• Support event setup, coordination, and breakdown activities as needed
• Answer customer questions and resolve concerns on-site
• Maintain a positive brand image and enhance attendee experiences
• Track interactions and provide event feedback to improve future activations

Benefits

• Competitive hourly pay
• Paid training to set you up for success
• Full-time opportunities with consistent scheduling
• Professional development and career growth opportunities
• Energetic, collaborative team environment
• Valuable experience in event marketing, brand promotion, and customer service

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed