Entry Level Customer Service - Work From Home

Spade Recruiting • Fort Lauderdale, FL

84d

About The Position

For more than 60 years, we’ve stood shoulder-to-shoulder with hardworking families as the only 100% union-labeled supplemental benefits provider in the world. Partnering with over 40,000 unions and associations across North America and beyond, we’ve built a legacy of trust by helping millions of essential workers — teachers, healthcare professionals, firefighters, veterans, and more — protect what matters most: their families, their health, and their future. When workplace benefits are reduced or lost, we step in to fill the gap. Our mission has always been simple: to educate, protect, and empower working people with the financial security they deserve. Our Culture & Purpose Everything we do is rooted in integrity, transparency, and genuine service. We don’t just offer jobs — we build careers that make a difference. Every team member has the opportunity to impact families’ lives in a meaningful way while developing long-term professional skills. Through personalized mentorship, hands-on training, and clear advancement pathways, our people grow into leaders who help others do the same.

Requirements

• Clear, confident communicators who listen well
• Positive, energetic, and passionate about helping others
• Detail-oriented and organized
• Comfortable working independently from home
• Motivated by growth, leadership, and teamwork
• Legally eligible to work in the U.S. or Canada

Nice To Haves

• Experienced in customer service, sales, or client relations (an asset, not a requirement)

Responsibilities

• Speaking with union members who have requested information about their benefits
• Scheduling and leading virtual meetings (via Zoom or similar platforms)
• Explaining coverage options clearly and professionally
• Managing client information and applications using simple online tools
• Ensuring accuracy and compliance through documentation and follow-ups
• Participating in professional development sessions to build leadership and communication skills
• Collaborating with your team to meet performance goals and celebrate shared success

Benefits

• Comprehensive health benefits after onboarding
• 100% remote role — work from anywhere with internet access
• Flexible scheduling for a healthy work-life balance
• Paid training and mentorship — no experience required
• Fast-track promotions for top performers
• Exclusive, all-expenses-paid trips to destinations like the Bahamas, Cancun, and Las Vegas for qualifying team members
• A supportive, mission-driven culture that values collaboration and celebrates success

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees