Entry Level Customer Service - Work From Home

Spade Recruiting • Beaverton, OR

70d

About The Position

In this role, you’ll connect with union members who have requested details about their available benefits, schedule and lead virtual consultations (via Zoom or other platforms), explain coverage options in a clear, personalized, and professional way, manage client applications and documents through easy-to-use online systems, ensure compliance, accuracy, and excellent service in every interaction, participate in ongoing training and development to build communication and leadership skills, and work collaboratively with your team to meet goals and celebrate achievements. From day one, you’ll be supported by experienced mentors and leaders who are dedicated to helping you succeed.

Requirements

• Strong communicators who listen actively and speak with confidence
• Motivated, upbeat, and compassionate toward others
• Detail-oriented and capable of managing multiple priorities
• Comfortable working independently in a remote environment
• Driven by growth, learning, and teamwork
• Legally eligible to work in the U.S. or Canada

Nice To Haves

• Experienced in customer service, sales, or client support (helpful but not required)

Responsibilities

• Connect with union members who have requested details about their available benefits
• Schedule and lead virtual consultations (via Zoom or other platforms)
• Explain coverage options in a clear, personalized, and professional way
• Manage client applications and documents through easy-to-use online systems
• Ensure compliance, accuracy, and excellent service in every interaction
• Participate in ongoing training and development to build communication and leadership skills
• Work collaboratively with your team to meet goals and celebrate achievements

Benefits

• Comprehensive health and life benefits after onboarding
• 100% remote work — operate from anywhere with internet access
• Flexible scheduling for a balanced lifestyle
• Paid training and personalized mentorship — no prior experience necessary
• Fast-track advancement opportunities based on performance
• Exclusive incentive trips to destinations like the Bahamas, Cancun, and Las Vegas
• A supportive, mission-driven culture that values growth, teamwork, and success

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees