Entry Level Customer Service - WFH

Spade Recruiting • Elizabeth, NJ

93d

About The Position

We partner with unions, associations, and community organizations to ensure working families have access to permanent protection they can depend on. Our mission is to safeguard children and provide peace of mind to every family we serve. To meet growing demand, we’re bringing on new team members who want more than a job — they want a career with purpose.

Requirements

• Must be legally eligible to work in the United States
• High school diploma or equivalent (required)
• Experience in customer service, sales, or team-based work (preferred)
• Strong communication and listening skills with professional presentation
• Comfortable with Zoom and digital forms/documentation

Nice To Haves

• Team-oriented with a collaborative mindset
• Adaptable and resourceful in changing situations
• Detail-driven and accountable
• Confident communicator in both verbal and written settings

Responsibilities

• Connect with members virtually through Zoom or phone to review available coverage options
• Provide clear, personalized explanations to help families make confident decisions
• Maintain accurate records and ensure all documentation is completed on time
• Collaborate with your team to achieve shared goals and deliver excellent service
• Participate in team discussions, bringing ideas that support growth and improvement

Benefits

• Comprehensive coverage package including dental, prescription, travel insurance, and death benefit
• Performance incentives including four annual trips and bonus opportunities
• Remote flexibility — work from anywhere with a schedule that works for you
• Career advancement — structured training and a clear path for fast growth
• Supportive environment where every team member is valued and encouraged to succeed

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees