Entry Level Customer Service Representative

Pinakle-posted 10 months ago
Full-time • Entry Level
Carmel, IN
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We are seeking a spirited Entry Level Customer Service Representative to join our team! This role is perfect for individuals who are excited to bolster their customer service skills while having fun. As the face of our company, the Entry Level Customer Service Representative will make a lasting impression on our clients and customers. The ideal candidate will be passionate about delivering the highest level of customer service to every consumer they interact with. If you consider yourself a people-person who loves interacting with others and creating lasting memories, this role is for you!

  • Work directly with consumers to assess their needs and preferences to ensure customer satisfaction
  • Forge long-lasting relationships and trust with customer accounts through open and interactive communication
  • Generate sales leads and create potential business opportunities for the company
  • Attend regular training sessions for our Customer Service Representatives to ensure a comprehensive understanding of our products and offerings
  • Adhere to company guidelines, procedures, and policies to ensure full compliance with our clients’ standards
  • Keep records of customer interactions, process customer accounts, and handle confidential customer information
  • Troubleshoot problems and empathize with customers to resolve issues or complaints in a timely manner
  • Proven customer service or retail sales experience is preferred
  • A high school diploma or GED
  • Ability to multitask, prioritize and manage time effectively
  • Excellent communication and presentation skills
  • Passion for delivering excellent customer service
  • Ability to adapt and work alongside different characters, including customers and team members
  • Desire to have FUN and bring positive energy into the workplace
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