Entry-Level Customer Service Representative – Immediate Start

RVA • Richmond, VA

4d • Onsite

About The Position

We are a fast-growing event marketing and fundraising company dedicated to creating unforgettable experiences while driving positive community impact. Partnering with top nonprofit and charity organizations, we deliver engaging campaigns, live events, and meaningful outreach programs. We are looking for motivated, outgoing, and people-oriented individuals to join our team immediately. Position Overview As an Entry-Level Customer Service Representative, you will be the face of our company at live events, brand activations, and community programs. This role is perfect for individuals who love working with the public, want hands-on experience in customer service and event marketing, and are eager to grow into leadership and specialized positions. No prior experience required – we provide paid training, mentorship, and real-world event experience to help you launch a successful career.

Requirements

• Outgoing and personable, comfortable engaging with the public.
• Excellent communicators with strong interpersonal skills.
• Positive, coachable, and eager to learn new skills.
• Team-oriented with a strong work ethic.
• Reliable, professional, and available for immediate start.

Nice To Haves

• Experience in retail, hospitality, sales, or customer service is a plus but not required.

Responsibilities

• Engage with attendees, donors, and participants at live events and community programs.
• Deliver friendly, professional, and approachable customer service.
• Share information about fundraising campaigns and events, answering questions confidently.
• Assist with event setup, breakdown, logistics, and on-site support.
• Build strong, positive relationships with community members, supporters, and partners.
• Maintain a high-energy, welcoming, and professional presence at all events.

Benefits

• Immediate hire with full-time hours.
• Paid training and ongoing professional mentorship.
• Competitive weekly pay plus performance-based bonuses.
• Comprehensive benefits including Medical, Dental, and Vision.
• Clear career advancement into leadership, event management, and account-level roles.
• A fun, supportive, and team-driven work environment.
• Opportunities to work with well-known nonprofit and charity partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees