Faye Innovations Corona-posted about 1 year ago
$48,000 - $58,000/Yr
Full-time • Entry Level
Pomona, CA

The Entry Level Customer Service Representative at Faye Innovations is a full-time role focused on providing exceptional service to customers while promoting wireless service plans. This position is ideal for individuals who are passionate about helping others and are eager to build a rewarding career in a people-first environment. The representative will engage directly with customers, guiding them through the enrollment process and ensuring they find the right solutions to meet their needs.

  • Engage with customers by meeting potential clients in person to promote, sell, and educate them about wireless service plans.
  • Guide customers through the enrollment process, ensuring they understand the benefits of their chosen plans and upsell services as needed.
  • Use problem-solving skills to address customer questions and concerns, delivering personalized and professional service.
  • Leverage communication and relationship-building skills to meet and exceed performance targets.
  • Collaborate with a high-performing team to share ideas and strategies for continuous improvement.
  • High school diploma or GED.
  • Prior experience in sales, customer service, or customer-facing positions.
  • Strong communication skills to explain complex information simply and engagingly.
  • Goal-driven with a motivation to achieve targets and exceed expectations.
  • People-oriented with a passion for connecting with others and creating positive experiences.
  • Quick learner, adaptable, and eager to enhance skills.
  • Reliable and flexible, open to working weekends or evenings when needed.
  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Vision insurance
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