Entry Level Customer Service Assistant

Alphabe Insight IncBirmingham, AL

About The Position

The Entry Level Customer Service Assistant supports customer interactions by handling inquiries and ensuring a positive customer experience.

Requirements

  • Strong verbal and written communication skills
  • Customer-focused mindset and problem-solving abilities
  • Basic computer and data entry skills
  • Ability to multitask in a fast-paced environment
  • Reliable and team-oriented

Responsibilities

  • Respond to customer inquiries via phone, email, or in person
  • Provide accurate information about products and services
  • Assist with orders, returns, and service requests
  • Resolve customer concerns or escalate issues when necessary
  • Maintain records of customer interactions
  • Support customer satisfaction initiatives

Benefits

  • Competitive salary with growth opportunities
  • Professional development and skill-building support
  • Collaborative and supportive work environment
  • Opportunities for career advancement within the company
  • Exposure to diverse projects and industries
  • Stable, full-time position with long-term potential
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