Entry Level Customer Service Assistant

Limitless East MarketingFort Worth, TX
4d

About The Position

We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. This role is ideal for candidates looking to start a rewarding career in customer service and gain valuable experience in a fast-paced, customer-focused environment

Requirements

  • High school diploma or equivalent qualification.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and active listening abilities.
  • Basic computer skills including familiarity with MS Office and CRM software.
  • Ability to handle challenging situations with professionalism and calmness.

Responsibilities

  • Respond promptly and professionally to customer inquiries via phone, email, and in-person interactions.
  • Assist customers with product information, order placements, and account management.
  • Investigate and resolve customer complaints with patience and empathy.
  • Maintain accurate records of customer interactions and transactions in the company database.
  • Collaborate with team members and other departments to ensure excellent service delivery.

Benefits

  • Competitive hourly pay based on experience.
  • Opportunities for career growth and advancement.
  • Hands-on experience in office administration and operations.
  • Supportive and team-oriented work environment.
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