Weekends - Entry-Level CSR

ShotVet

7h • Onsite

About The Position

ShotVet is seeking skilled call center agents to work On-Site at our Longwood, FL office. Join our growing team of folks who help pet parents find our pop-up events, locate records, purchase products and packages, etc. We are one of the fastest growing companies in America!

Schedule:

WEEKENDS: Friday - Sundays - OPEN AVAILABILITY FOR WEEKEND SHIFTS REQUIRED (~32 hours per week)

IN OFFICE - THIS IS NOT A REMOTE POSITION

(Some occasional weekday work may be required)

(Must be able to work 8-hour shifts Morning and Evening Shifts)

Requirements

• HS Diploma or GED Required
• Enjoy helping people in a calm and loving way
• Can handle multiple calls and chats
• Desire to learn about different veterinary vaccines and products
• Excellent communication and interpersonal skills

Nice To Haves

• Prior exposure to Dialpad
• Experience in a call center or veterinary setting
• Prior sales experience with metric expectations
• Bilingual in English and Spanish

Responsibilities

• Answering incoming calls / chats and responding to client inquiries and concerns
• Providing accurate information about our services and products
• Scheduling appointments and coordinating with our field team 
• Maintaining client records and updating our database
• Assisting with administrative tasks as needed

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED