Entry Level Accounts Receivable Specialist - Seattle, WA

Mindful Support Services•Seattle, WA

1d•$21•Onsite

About The Position

Mindful Support Services is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have added over 2,00 providers throughout our 19 locations and we are continuing to grow! We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. We encourage qualified applicants from all industries to apply, especially front desk, hospitality, and retail.

Requirements

Experience in a customer service role with performance metrics
Ability to communicate professionally, respectfully, and effectively
A resilient mindset to work through difficult calls with compassion
Motivation to receive feedback and continually grow
A team-oriented mindset to foster collaboration and new ideas
Experience with high call volume or in a fast paced customer environment

Nice To Haves

Working knowledge of Excel
Basic understanding of health insurance

Responsibilities

Communicate with clients regarding balances, partner with them to ensure accurate information and payment is received.
Strategize with clients on ways to complete their overdue payments.
Educate clients on insurance benefit details and financial responsibility.
Navigate escalated calls with empathy and healthy boundary-setting.
Collaborate with team members to meet department goals and daily tasks.