Entitlement Coordinator

PROMESA R.H.C.F. • Buffalo, NY

5d

About The Position

The Entitlements Specialist is responsible for assisting Services for the Underserved consumers with entitlements and ensures that consumer’s benefits are maintained for eligibility within the outpatient programs. This individual will also assist consumers through the eligibility process for the appropriate benefits.

Requirements

• Associate/BA Degree preferred.
• High school diploma or equivalent required.
• Must obtain Mandated reporter (2 hours) training/certificate prior to hire date.
• Website info: https://nysmandatedreporter.org/TrainingCourses.aspx [https://nysmandatedreporter.org/TrainingCourses.aspx]
• Experience working in the Homeless Shelter system/Human Service Field
• Minimum 2 years of experience in HRA Public Assistance, Food Stamp, Medicaid, managed care plans, Supplemental Social Income (SSI), Social Security Disability Insurance (SSDI) application process and regulations
• Demonstrated experience in effective communication, proficient computer skills, organization and multitasking.

Nice To Haves

• Associate/BA Degree preferred.

Responsibilities

• Establish linkages and maintain solid working relationships with local Social Security Office and income maintenance centers.
• Work with staff to determine if clients are in receipt of all entitlements, they may be eligible for.
• Assist & Support staff in applying for, re-certifying and/or trouble shooting with City, State and Federal entitlement programs.
• Provide training to staff on various Entitlement Programs.
• Directly work with clients and staff in difficult to resolve entitlement issues.
• Conduct workshops/presentations for clients and staff in Entitlements Programs.
• Assist clients with obtaining NYS ID, birth certificates, social security cards, income documentation etc. that may be required for applications.
• Prepare and assist consumers with service needs and interview process.
• Manage crisis intervention services and addresses all emergency situations as appropriate.
• Maintain CPR/ First Aid Certification.
• Attends interdisciplinary team meetings and case conferences as needed.
• Participates in professional development activities such as in-service trainings, seminars, webinars, and conferences as needed.

Benefits

• Acacia Network provides a comprehensive and competitive benefits package to our employees.
• In addition to a competitive salary, our benefits include medical, dental, and vision coverage.
• We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance.
• We prioritize the well-being of our employees both professionally and personally.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED