About The Position

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Enterprise Training Professional What does a successful Enterprise Training Professional do at Fiserv? As a successful Enterprise Training Professional, you will deliver core System and technical product training to our Issuer Solution clients who issue credit cards to customers.

Requirements

  • Experience designing and delivering training using adult learning principles
  • Strong presentation, facilitation and communication skills
  • Ability to manage multiple priorities in a fast‑paced, client‑facing environment
  • Proven collaboration and organizational skills
  • College degree or equivalent experience
  • You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
  • This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

Nice To Haves

  • Experience in financial services, issuer processing or system/product training
  • Familiarity with client onboarding or implementation environments

Responsibilities

  • Design and deliver high‑quality training solutions for Fiserv Issuer Solutions clients
  • Support client onboarding and ongoing adoption by applying adult learning methodologies, delivering system and product training and representing Fiserv with professionalism in all client interactions
  • Develop and maintain educational tools and strategies to deliver effective education that is consistent with our clients needs and expectations
  • Employ standard adult learning methodologies in all training materials/courses
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