Enterprise Technology Manager

TX-HHSC-DSHS-DFPSAustin, TX
9dHybrid

About The Position

The Enterprise Technology Manager performs advanced (senior-level) enterprise technology coordination and portfolio enablement work within the HHSC-CTO organization. In addition to strong coordination and leadership skills, this role requires broad and practical understanding of modern enterprise technologies—including applications, cloud platforms, data, integration, and security—to effectively engage with vendors, architects, and delivery teams. The role serves as a technology-fluent integrator, working closely with the CTO, and other IT areas to translate enterprise technology direction into coordinated execution across programs and vendors. The manager needs to understand and reinforce standards, ensuring that technology decisions, trade-offs, and risks are clearly articulated and visible to leadership.

Requirements

  • Knowledge of enterprise IT environments and multi-vendor technology ecosystems
  • Knowledge of IT governance, portfolio management, and technology planning processes
  • Knowledge of enterprise application ecosystems, cloud platforms, and shared technology services
  • Knowledge of system integration, data flows, and dependencies across enterprise platforms
  • Knowledge of cybersecurity, resiliency, and operational considerations in large-scale IT environments
  • Knowledge of IT delivery models (Agile, product-centric, vendor-led delivery)
  • Knowledge of cloud platforms, application ecosystems, and enterprise integration concepts
  • Skill in coordinating across matrixed organizations without direct authority
  • Skill in vendor engagement and technology delivery coordination
  • Skill in synthesizing complex technical and delivery information for executive audiences
  • Skill in executive-level written and verbal communication
  • Skill in engaging in credible technical discussions with architects, engineers, and vendors
  • Skill in translating technical concepts into executive-level summaries and recommendations
  • Skill in evaluating technology options and surfacing trade-offs without owning design decisions
  • Ability to align product and vendor activities to established enterprise direction
  • Ability to surface risks, dependencies, and trade-offs for leadership decision-making
  • Ability to build strong partnerships with CTO, DCTO, CEA, and senior IT leaders
  • Ability to understand and question technology approaches to ensure alignment with enterprise direction
  • Ability to recognize architectural, security, or operational risks and elevate them appropriately
  • Ability to balance technical depth with business and execution considerations
  • Graduation from an accredited four-year college or university with major coursework in computer science, information systems, engineering, business administration, or a related field is generally preferred. Experience and education may be substituted for one another on a year for year basis.
  • At least 7 years of experience in enterprise IT environments, including hand-on experience coordinating across vendors, platforms, or large-scale technology initiatives, is required.

Nice To Haves

  • Experience working within a CTO, enterprise architecture, or centralized technology organization specific to health and human services is strongly preferred. Experience supporting executive leadership, technology governance, or portfolio coordination is also preferred.

Responsibilities

  • (20%) Enterprise Coordination & Executive Alignment - Serves as a central coordination hub among CTO leadership (CTO, DCTO, CEA), IT divisions, and outside vendors. This role ensures that all technology projects and vendor efforts are in line with CTO priorities and architectural strategies. Responsibilities include promoting clear communication across teams, tracking decisions, and supporting executive directives to completion.
  • (20%) Vendor & Product Strategy Alignment - Works with vendors, product teams, and technical leads to ensure that delivery plans and product features fit within enterprise technology strategies set by the CTO organization. Applies strong technical knowledge to assess vendor proposals, recognize potential architectural or integration issues, and highlight risks, dependencies, and any misalignments so they can be addressed.
  • (20%) Portfolio & Initiative Oversight - Coordinates and oversees enterprise technology initiatives, including applications, platforms, data, and infrastructure. Reviews high-level technology approaches for alignment with architectural guidance and enterprise strategy. Synthesizes technical information into actionable insights for leadership decisions.
  • (20%) Governance Support & Architecture Reinforcement - Prepares materials, tracks decisions, and coordinates follow-up for IT governance processes, architecture reviews, and technology planning. Collaborate with the CEA and architecture teams to ensure decisions are communicated to delivery teams and vendors.
  • (20%) Operational Awareness & Continuous Improvement - Maintains oversight of technology health across platforms and vendors, focusing on reliability, scalability, security, and integration. Collaborates with operations, security, and vendors to identify systemic issues and relay technology risks and mitigation strategies to CTO leadership.

Benefits

  • Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.
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