Enterprise Technology Analyst

Marsh McLennan • Chicago, IL

2d • Hybrid

About The Position

About Marsh McLennan Agency Midwest Marsh McLennan Agency’s Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment. A day in the life. As an Enterprise Technology Analyst, you will partner with regional business leaders to identify, implement, and optimize scalable enterprise technology solutions that enhance client and colleague experiences and accelerate measurable business outcomes. You will conduct business analysis, surface solution recommendations, and lead end to end integration to ensure reliable adoption while positioning IT as a proactive strategic partner. Our future colleague. We’d love to meet you if your professional track record includes these skills: Proven success building strategic relationships with executive and senior leadership to align and prioritize technology initiatives with organizational goals Experience managing intake of new technology solution requests, supporting business case development and evaluating ROI of new solutions Proficient at sourcing and recommending technology solutions based on business requirements and objectives Successful delivery of medium-to-large-scale technology projects, ensuring on-time, on-budget execution, while collaborating cross-functionally Experience leading AI adoption and innovation by embedding AI tools in operations Skilled in applying organizational change management best practices and using project planning tools to keep stakeholders informed and ensure successful outcomes Strong understanding of portfolio application management and rationalization, including the ability to assess, categorize, and optimize the application landscape to align with business goals Skilled in translating business strategy into actionable technology roadmaps and maintaining a well-groomed backlog of prioritized projects These additional qualifications are a plus, but not required to apply: 5-7 years of experience in a consulting, business analyst, or relationship management role within an insurance agency, including direct experience with Information Technology Experience leading complex change initiatives; demonstrated skills in change management Proven experience conducting business analysis and soliciting, understanding, and verifying business requirements Proficiency in software implementation methodologies, change management practices, and end user training Strong expertise in digital transformation and innovation Project Management certifications (e.g., CAPM, PMP) are a plus PowerBI experience Experience with insurance Agency Management Solutions (e.g., Applied Epic) We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. A Great Place to Work. A Great Place to Perk. Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include: Medical, dental, vision, 401K benefits and more The flexibility to work at home or an office, based on your discretion and schedule Start with 20 days of paid time off A paid day off to volunteer and company-organized volunteer events Up to $1,000 per year in matching charitable donations Up to $750 per year in wellness rewards All the nitro cold brew coffee and sparkling water you can drink A company-wide mentality that you can never appreciate your co-workers too much Who You Are is Who We Are MMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://www.flipsnack.com/BB9CD8DD75E/limitless-opportunities Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma_midwest/ https://www.facebook.com/MMAMidwest https://x.com/MarshMMAMidwest https://www.linkedin.com/company/marsh-mclennan-agency #MMAMW #LI-Hybird The applicable base salary range for this role is $60,500 to $105,900. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Click here to return to the Marsh Careers Site Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Requirements

• Proven success building strategic relationships with executive and senior leadership to align and prioritize technology initiatives with organizational goals
• Experience managing intake of new technology solution requests, supporting business case development and evaluating ROI of new solutions
• Proficient at sourcing and recommending technology solutions based on business requirements and objectives
• Successful delivery of medium-to-large-scale technology projects, ensuring on-time, on-budget execution, while collaborating cross-functionally
• Experience leading AI adoption and innovation by embedding AI tools in operations
• Skilled in applying organizational change management best practices and using project planning tools to keep stakeholders informed and ensure successful outcomes
• Strong understanding of portfolio application management and rationalization, including the ability to assess, categorize, and optimize the application landscape to align with business goals
• Skilled in translating business strategy into actionable technology roadmaps and maintaining a well-groomed backlog of prioritized projects

Nice To Haves

• 5-7 years of experience in a consulting, business analyst, or relationship management role within an insurance agency, including direct experience with Information Technology
• Experience leading complex change initiatives; demonstrated skills in change management
• Proven experience conducting business analysis and soliciting, understanding, and verifying business requirements
• Proficiency in software implementation methodologies, change management practices, and end user training
• Strong expertise in digital transformation and innovation
• Project Management certifications (e.g., CAPM, PMP) are a plus
• PowerBI experience
• Experience with insurance Agency Management Solutions (e.g., Applied Epic)

Responsibilities

• partner with regional business leaders to identify, implement, and optimize scalable enterprise technology solutions that enhance client and colleague experiences and accelerate measurable business outcomes
• conduct business analysis
• surface solution recommendations
• lead end to end integration to ensure reliable adoption while positioning IT as a proactive strategic partner

Benefits

• Medical, dental, vision, 401K benefits and more
• The flexibility to work at home or an office, based on your discretion and schedule
• Start with 20 days of paid time off
• A paid day off to volunteer and company-organized volunteer events
• Up to $1,000 per year in matching charitable donations
• Up to $750 per year in wellness rewards
• All the nitro cold brew coffee and sparkling water you can drink
• A company-wide mentality that you can never appreciate your co-workers too much

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed