Enterprise Systems Analyst/Developer I - II

Angelo State University • San Angelo, TX

45d • $70,000 - $85,000 • Onsite

About The Position

Under general direction, is responsible for the design, development and improvement of the University's processes and services through the support, augmentation, and development of technology software applications. Provides integration and support for applications, programs and scripts to simplify the customer experience. Develops processes and applications for data and authentication integration. Facilitates and/or leads discussions with technical peers, vendors, and leadership teams to anticipate/resolve problems and develop solutions for campus needs to ensure high availability.

Requirements

• Knowledge of: Contract administration, budgeting practices, and grant regulations.
• Knowledge of: State, federal, and private compliance requirements related to research and technology projects.
• Knowledge of: Artificial intelligence concepts, academic research processes, and university operations.
• Knowledge of: Data reporting, dashboards, and outcome tracking for program assessment.
• Skill in: Managing grants, contracts, and budgets with accuracy and attention to detail.
• Skill in: Organizing projects, timelines, and competing priorities.
• Skill in: Professional communication in writing, presentations, and stakeholder interaction.
• Skill in: Supervising student workers and coordinating work across multiple teams.
• Skill in: Building relationships with faculty, external partners, vendors, and community stakeholders.
• Ability to: Interpret and apply regulations, contract terms, and funding requirements.
• Ability to: Coordinate outreach, speakers, training, and faculty engagement initiatives.
• Ability to: Collaborate effectively with IT, academic departments, and external partners.
• Ability to: Solve problems independently, make informed decisions, and manage confidential information.
• Ability to: Work evenings or weekends when project deadlines or events require.
• Bachelor's degree in Computer Science, M.I.S. or related field required.
• Additional experience in the support of a networked desktop/application environment may substitute for the Bachelor's degree on a year for year basis.
• Minimum of two (2) years of technology-related experience required.

Nice To Haves

• Additional consideration may be given to candidates with specific technical certifications related to systems applicable to Angelo State University.

Responsibilities

• Application Development & System Integration: Facilitates in the design and development of custom applications, workflows, and system integrations using Salesforce and other university platforms. Facilitates seamless data exchange by integrating Salesforce with internal and external systems via APIs. Writes, tests, installs, and maintains scripts and programs to support process improvements based on functional specifications.
• Data Management and Platform Support: Manages data operations including imports, exports, and cleansing to ensure data integrity and accuracy. Applies knowledge in resolving complex challenges in Salesforce development, including platform customization, system integration, and customer-facing app development using both code-based and no-code tools. Supports automation and synchronization of new and existing university systems and services.
• Collaboration and Operational Reporting: Communicates effectively with functional teams, technical staff, and vendor partners to manage expectations and foster collaboration. Partners with functional users to create reports that support daily operations and identify trends to improve business processes. Coordinates closely with project leads on customer-specific initiatives involving data translation or integration support and development.
• Technical Problem Solving and Strategic Planning: Facilitates in creative problem-solving to moderately complex challenges, supports peers and student technicians, and plays a key role in collaborative troubleshooting. Assists to university-wide technology evaluations, offering strategic recommendations to improve processes and productivity, while staying informed about emerging tools and coordinating closely on data integration initiatives.
• Utilizes ticketing and project management tools to manage requests, incidents, changes, and projects while ensuring timely updates and resolution. Collaborates with the Information Security Team to enforce security standards and partners with IT staff and campus officials to support disaster recovery and business continuity efforts.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Number of Employees: 501-1,000 employees