Systems Developer Analyst
About The Position
Are you a systems-minded problem solver who thrives on improving applications, supporting integrations, and collaborating across teams? Do you enjoy streamlining systems and tackling ticket queues to keep operations running smoothly? IdeaTek is looking for a Systems Developer Analyst to join our team and play a key role in enhancing and maintaining the platforms that power our operations. This is a hands-on role supporting backend development, minor fixes, and system enhancements—not focused on building new applications, but making existing ones better. You’ll work with internal developers and 3rd-party vendors to maintain application health, build automations, and deliver solutions that move our business forward. If you love solving problems, digging into systems, and collaborating across teams—this is the role for you. This role is open to in office or remote work for candidates based in Kansas or Missouri , operating on a standard 40-hour workweek , and does not require on-call or travel. You may occasionally work after hours for emergencies. The team meets weekly via remote check-ins, and the work is mostly independent.
Requirements
- 1–2+ years of professional on-the-job experience in a software, support, or systems analyst role OR a degree in a related technical field (computer science, information systems, software engineering, etc.)
- Strong collaboration and communication skills—able to explain technical concepts to non-technical audiences
- Skilled at working alongside a diverse team and coordinating with outside vendors
- Experience working in remote and in-office professional settings
- Able to work independently, manage time effectively, and ask questions when needed
- Demonstrated ability to own and deliver assigned work with minimal supervision
Nice To Haves
- Previous telecom or fiber infrastructure experience
- Experience with automation, workflows, or low-code tools
- Proven ability to communicate effectively with leadership and technical teams
- Familiarity with supporting integrations between internal and external systems
Responsibilities
- Assist with backend development and maintain internal systems
- Perform upgrades, enhancements, and break-fix support for existing platforms
- Respond to daily user requests, including bug fixes and feature improvements
- Develop and support custom integrations with 3rd-party systems
- Participate in product design and development sessions
- Support and enhance business workflows and automations across internal platforms
- Write and maintain documentation including verification plans and QA procedures
- Collaborate closely with internal development and support teams
- Be the first line of defense for tickets that come through to the team
Benefits
- Competitive pay + bonus potential
- Medical, dental, vision, life, and 401k with match
- Free coaching/counseling for employees & families
- Tuition reimbursement for personal and professional growth
- Culture that values results, effort, and integrity
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
