Enterprise Solutions Engineer - Americas

Ashby • San Francisco, CA

7d

About The Position

As a Solutions Engineer at Ashby, you’ll be at the forefront of our sales efforts with our customers, partnering closely with Enterprise Account Executives to secure both the technical and commercial win with companies with 1k+ employees. Your goal with each customer is to show how Ashby supports their unique needs, and highlight how our platform can transform the way they hire. To do this effectively, you'll develop deep expertise in our product, gain insights into our competitors, and have a deep understanding of the challenges Talent Acquisition teams face. You’ll play a crucial role in our Enterprise cycles, where you will deliver personalized product demonstrations, facilitate well-structured product trials, and coordinate comprehensive and insightful RFP responses. Success in this role means using your discovery skills, empathy for our customers, and product knowledge to clearly articulate the transformative impact Ashby can have on their business. As a Solutions Engineer, you want to be selling a product that customers fall in love with. There’s nothing better than seeing a prospect's jaw literally drop in the middle of a demo, and it only happens when you have a solution that solves real pain for someone. At Ashby it happens daily. When prospects are eager to buy—something that happens often because our product truly stands out—you’ll know you’re hitting the mark! Ashby is a unique place to work as a Solutions Engineer - we're not just keeping pace with industry standards; we're setting them. Each time we speak with customers, our platform enables us to show truly novel ways to improve their TA strategy. Here's why: Incredible Product-Market Fit: Our solutions are not just products; they address critical pain points in the talent and recruiting ecosystem. The challenges our clients face aren't merely operational; they stem from a sector that has historically struggled to keep up with the evolving needs of global talent teams. Ashby stands out by offering not just answers but transformation. Revolutionizing an Under-served Market: The gap between what talent teams need and what traditional software offers is wide, but Ashby is bridging it. We bring to the table an exceptional product endowed with versatility and innovative capabilities. Our solutions are designed for teams strive for hiring excellence through efficiency, agility, and continuous improvement. A Canvas for Creativity and Impact: At Ashby, Solutions Engineers have the unique opportunity to sculpt our offerings across a vast spectrum of product capabilities. Our platform empowers you to get creative and solutions that continuously exceed expectations. Here, your work directly contributes to reshaping how companies around the world attract, hire, and retain talent. Becoming a Solutions Engineer at Ashby means being at the forefront of a transformation in the talent acquisition landscape. Here, your contributions have the power to make a tangible impact on our clients' success and the industry at large.

Requirements

• You have experience as a Sales Engineer / Solutions Consultant supporting many complex, multi-stakeholder, 6+ month, $100k ARR+ SaaS sales cycles for a complex product in a team-selling motion.
• You have developed deep product expertise across a suite of solutions. You’re well regarded as a subject-matter expert by your peers today.
• You love to learn, and can quickly connect the dots between new concepts, product capabilities, and business outcomes.
• You demonstrate mastery of clear communication. You ask questions with precision and listen for nuance in answers. You explain complex concepts in simple terms and can articulate the business impact of features.
• You're a builder - you get energy from digging into problems and finding unique solutions, and you love working in a fast paced organization.
• You’re adept at creating and delivering tailored demos that span a broad range of product capabilities. You are comfortable adapting on the fly based on customer questions.
• You proactively engage AEs to distribute the work of progressing deals towards a commercial win.
• You are a partner to the product org, translating customer feedback into requirements that have resulted in product enhancements
• You have spent time with HR or Talent teams, and you have a high level of empathy for the work they do day to day—their pain is our pain.

Nice To Haves

• Familiarity with recruiting workflows & data in Applicant Tracking Systems
• Demo infrastructure or demo engineering experience
• Value engineering / consulting experience, building bespoke and quantifiable business cases

Responsibilities

• Deliver personalized product demonstrations
• Facilitate well-structured product trials
• Coordinate comprehensive and insightful RFP responses
• Build upon our existing demo environments to craft compelling narratives to showcase product capabilities
• Design repeatable processes to make the solutions engineering team a well oiled machine as we scale
• Help win new marquee accounts!
• Translate customer feedback into requirements that have resulted in product enhancements

Benefits

• Sell a product that our customers are truly excited about.
• Unlimited PTO with four weeks recommended per year
• Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!
• $100/month education budget with more expensive items (like conferences) covered with manager approval.
• 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.
• If you’re in the US, top-notch health insurance for you and your dependents with 100% of all premiums covered by us, Flexible Spending Accounts and 401K match. We also offer up to 12 weeks of fully paid family/parental leave for all caregivers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees