Enterprise Solutions Business Development Lead

Columbia Safety & Supply Family of Companies • Columbia, MO

4d

About The Position

The Business Development Lead is responsible for driving growth of our Enterprise Solutions Division by owning the customer journey from first demonstration through the full program launch. This role blends business development, technical expertise, and customer enablement. You will demonstrate our online marketplace to prospective customers, lead onboarding for new accounts, and guide internal teams to deliver a smooth, scalable rollout.

Requirements

• Experience demonstrating platforms or applications to business customers
• Experience coordinating cross-functional work across multiple teams
• Excellent communication skills
• Ability to learn new technologies and be both hands-on in using platform related technologies and manage others in their use of relevant technologies
• Capacity to meet deadlines in a fast-paced and demanding environment, while being detail-oriented

Nice To Haves

• Experience in onboarding or implementing B2B solutions tied to purchasing or order workflows, is a plus
• Familiarity with CRM and ERP systems is a plus

Responsibilities

• Lead tailored demonstrations that showcase the value of our online marketplace and fit
• Drive growth within targeted legacy customers by collaborating with Sales to uncover expansion opportunities
• Prospect actively to uncover new marketplace opportunities
• Partner and communicate with Sales through each stage of the enterprise onboarding process
• Translate customer challenges and needs into actionable platform driven solutions
• Act as the point person for onboarding new enterprise customers
• Gather and validate intake information including product lists, branding, approval rules and voucher logic
• Coordinate across Customer Success, Customization, Sales, and Supply Chain to ensure timely and accurate platform launches
• Train customer admins and managers as well as large groups of customer personnel on platform use and configuration
• Clearly communicate customer expectations to the Customer Success team
• Monitor and report onboarding progress, resolving issues quickly to keep projects on track
• Maintain a vast working knowledge of internal systems, including but not limited to: Prophet 21, Connect, Hubspot CRM, and other admin relevant sites
• Stay current on feature updates and upcoming enhancements of the Enterprise platform(s)
• Proactively share best practices internally to help build and revise the onboarding process as needed

Benefits

• Competitive salary with endless potential to grow in the organization
• Volunteer Paid Time off for contributing time and talent to 501c3 groups
• Philanthropic efforts via our Columbia Foundation include 100% match to charitable giving
• Retirement with company match
• Health, ancillary, and life insurance options
• Paid time off with tenure-based increases
• Our people and our teammates:
• We are strategically flexible and comfortable in our ever-changing, fast-paced environment
• Convey a can-do, positive attitude towards tackling problems
• Work hard and value empathy, honesty, and positivity
• Enjoy challenging projects, and have fun with our co-workers
• Have a passion for delivering an unmatched experience to our clients, colleagues, and business partners

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees