About The Position

Leidos Digital Modernization sector is seeking an experienced Enterprise Solutions Architect -Unified Communications which support USCIS Enterprise Automation & Unified Task Orchestration (eAUTO) contract—delivering 24×7 IT services that integrate automation, cloud, hosting, and unified communications for 30,000+ end‑users. The Enterprise Solutions Architect is the visionary behind USCIS’s core UC infrastructure, you will support the design design and drive adoption of new call-control, conferencing, streaming and cloud-collaboration capabilities while guarding interoperability, security and performance across a complex WAN/MPLS fabric.

Requirements

  • Bachelor’s in engineering/Information Technology and 7 years working in the IT field with a focus on design and planning UC architecture.
  • Experience Cisco CCNP Collaboration (Design/Planning).
  • Deep knowledge of routing, switching, firewalls, virtualization and cloud UC integrations.
  • Must be able to obtain a DHS Public Trust Clearance.

Nice To Haves

  • CCIE Collaboration, AWS Solutions Architect or similar cloud voice cert
  • Experience migrating on-prem UC workloads to GovCloud environments
  • Experience working on USCIS contracts and mission environments

Responsibilities

  • Architect and integrate next-gen UC core (CUCM, CMS, Expressway, SIP trunking, QoS, cloud gateways).
  • Evaluate technology trends, draft white papers, and brief leadership on modernization roadmaps.
  • Lead implementation projects, ensuring full documentation, testing and run-book hand-off.
  • Provide Tier III/IV escalation and mentorship to operations staff.
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