Enterprise Solution Manager

EGYM SE

2d • $80,000 - $90,000 • Hybrid

About The Position

Your daily workout
Product Integration: You will form a close partnership with the Enterprise Account Managers, and together you will coordinate the integration of our products and concepts for our enterprise customers across North America
Revenue Responsibility: You drive defined revenue targets together with the respective Enterprise Account Managers and open cross- and upsell opportunities within your customer base.
Onboarding: You will jointly manage the onboarding process for EGYM’s software and hardware solutions together with our Order Management team, ensuring an excellent experience for both our customers and EGYM
Adoption Optimization: You will prevent churn and optimize the usage of all EGYM solutions at the customer level
Customer Satisfaction: You ensure maximum customer satisfaction with our products
Goal Setting: You define business objectives (measurable targets) for our enterprise clients and support them in developing and implementing the necessary actions to achieve those goals
Training & Presentations: You prepare and independently deliver product demonstrations in the form of strategic workshops, small-group trainings, and conference presentations
Collaboration with the Product Team: You contribute to internal product development by discussing the ideal end-user journey and potential feedback with your customers and communicating these insights internally

Requirements

• You hold a completed degree in business administration, sports management, or a related field
• You have at least three years of experience in the fitness or technology industry and have worked in regular contact with customers
• You are able to present complex information in a clear and simple way to clients and stakeholders at the highest management level
• You are ready to take the next step in your career and represent a product that is helping to positively transform the fitness market
• You possess excellent verbal and written communication skills and are able to convey ideas clearly and effectively

Responsibilities

• Coordinate product integration for enterprise customers
• Drive revenue targets and identify cross- and upsell opportunities
• Manage the onboarding process for software and hardware solutions
• Prevent churn and optimize the usage of EGYM solutions
• Ensure maximum customer satisfaction
• Define business objectives for enterprise clients
• Deliver product demonstrations and training
• Contribute to internal product development

Benefits

• Compensation: You will earn an annual base salary of $80,000 - $90,000 (plus annual bonus)
• Work-Life-Balance: Benefit from flexible working hours, a hybrid workplace model, 14 paid holidays per year, and PTO
• Fit & Healthy: Benefit from health, dental, and vision insurance and stay active with a EGYM Wellpass or a monthly contribution to your fitness membership
• Retirement Savings: Profit from 401k with company match
• Modern Culture: Be part of an innovative team where you will work with diverse individuals, explore new ways of thinking and problem solving, and expand your skills. Our team is full of teachers and learners who work out loud and share their knowledge to enhance each other’s growth!
• Mentoring Program: Exchange knowledge and grow together across teams and locations through our self-organized mentoring platform
• Onboarding: You will receive hands-on training and become a true EGYM expert and can

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level