Enterprise Services Business Manager, Associate - Technology & Operations
About The Position
Technology & Operations is the backbone of BlackRock's global platform - a diverse team of 4,000+ professionals who design, build, and run the systems that support every aspect of our business. From trade execution to client experience, employee enablement to platform innovation, we drive operational excellence across the firm. Within Tech & Ops is our Enterprise Services team, which is responsible for managing corporate Real Estate Services, Enterprise Resilience, Workplace Experience, and Executive Operations to deliver a safe, resilient, high-performance workplace and related services. Asâ¯Enterprise Services Business Manager (Associate), you'll be part of the Technology & Operations COO Office, that is focused on Business Management for Enterprise Services. You will support the teams that connect and empower the employee experience across 25,000+ employees worldwide. Your role goes beyond budget oversight - you'll help shape how we invest in our real estate platform and help shape the employee experience across BlackRock. You'll collaborate across Technology & Operations, translating strategy into action through financial planning, performance analysis, and process transformation. You're a strategic partner, a change agent, and a trusted advisor who thrives in complexity and drives clarity in a fast-paced, global environment.
Requirements
- Financial Expertise: Strong background in financial modeling, forecasting, and budgeting, with deep understanding of financial statements and metrics. Experience with cloud financial modeling is a plus.
- Analytical Thinking: Structured problem-solver who can navigate ambiguity and deliver clear, actionable solutions.
- Collaboration & Communication: Effective communicator who builds trust across teams and adapts messaging for diverse audiences.
- Initiative & Ownership: Self-starter who takes accountability and drives continuous improvement.
- Technical Skills: Advanced Excel and PowerPoint proficiency; experience with Coupa as well as PowerBI for data visualization and dashboard development to support strategic decision making. â¯Experience with ERP systems like TM1 (preferred), SAP, Cognos, EssBase, is a plus.â¯Business & Tech Fluency: Familiarity with product/project management, Agile methodologies, and enterprise technology platforms.
- Bachelor's degree in Finance, Accounting, or a related field.
- 3-5 years of experience in business management, finance or technology, ideally within financial services industry.
- Proven track record of delivering high-quality work and driving strategic outcomes.
- High level of integrity, discretion, and sound judgment.
- Curiosity and creativity in approaching challenges and identifying opportunities.
Nice To Haves
- Experience with cloud financial modeling is a plus.
- Experience with ERP systems like TM1 (preferred), SAP, Cognos, EssBase, is a plus.
Responsibilities
- Strategic Planning: Lead the annual budgeting process for Enterprise Services, partnering with FP&A and cross-functional teams to develop short- and long-term operating plans.
- Financial Management: Oversee budgets and forecasts, monitor expenses, and identify opportunities to optimize spend and improve outcomes.
- Vendor Management: Drive high-impact vendor negotiations and relationship management, ensuring strategic alignment, cost-effectiveness, and long-term value creation across critical partnerships.
- Performance Analysis: Build and maintain financial models, analyze key drivers, and present insights to senior leadership.
- Process Improvement: Enhance business management processes to improve data access, planning, and decision-making.
- Governance & Risk: Ensure adherence to policies and procedures, while identifying areas for improvement and implementing best practices.
- Talent & Risk Delivery: Support the delivery and execution of firmwide talent, risk, and strategic initiatives within the Enterprise Services, ensuring alignment with broader Technology & Operations priorities.
- Cross-Functional Leadership: Contribute to strategic initiatives across Technology & Operations and the broader firm.
Benefits
- employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits
- strong retirement plan
- tuition reimbursement
- comprehensive healthcare
- support for working parents
- Flexible Time Off (FTO)
- BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Funds, Trusts, and Other Financial Vehicles
Number of Employees
5,001-10,000 employees
