About The Position

The Enterprise Project/Program Management Lead Consultant is accountable for independently leading all aspects of multiple complex programs or projects with a high level of risk, organizational span, business complexity, team size, and interdependencies. Projects may be across multiple functional areas and are of strategic importance to the organization.

Requirements

  • Demonstrated experience managing complex projects or programs, preferably within large organizations involving multiple departments or business units.
  • Insurance claims experience spanning multiple lines of business such as auto, property, and casualty, with a solid understanding of claims operations and industry best practices.
  • Proven ability to lead cross-functional initiatives that drive business value and improve operational performance.
  • Strong written and verbal communication skills; able to convey complex ideas clearly and concisely to a variety of audiences.
  • Effectively leads stakeholders toward informed decisions using data, logic, and sound reasoning; drives alignment and commitment to change.
  • Connects day-to-day project activities to broader organizational goals and long-term business outcomes; anticipates challenges and aligns work with strategic priorities.
  • Creates compelling presentations and executive-level decks that communicate insights through clear, engaging narratives.
  • Demonstrates flexibility and resilience when priorities shift; maintains focus and productivity in dynamic environments.

Responsibilities

  • Engages appropriate stakeholders in risk identification and mitigation.
  • Represents projects/programs and their objectives in all governance and gating forums.
  • Customizes solutions for complex issues, typically involving enterprise-level considerations.
  • Delivers clear, concise communication on complex projects and issues in a simplified style for any audience.
  • Achieves project results through leadership and influence rather than authority; leverages organizational dynamics and communication skills to drive outcomes.
  • Drives achievement of project/program success factors.
  • Leads project execution by providing direction and oversight throughout the lifecycle to ensure business requirements are met.
  • Directs strategic projects/programs of high complexity and impact.
  • Manages high-complexity projects independently, without the need for external support or direction.
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