Enterprise Project Manager

ModMed

1d•Hybrid

About The Position

At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care. When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes: Consistently ranked as a Top Place to Work 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year” 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties Florida Venture Forum: Venture-Backed Company of the Year We are growing fast, thinking big, and we are just getting started. Ready to modernize medicine with us? Job Description Summary: As an Enterprise Project Manager, you are the strategic lead for Modernizing Medicine’s most complex, high-value customer implementations. This is a high-visibility role responsible for managing the end-to-end onboarding journey for large-scale healthcare organizations and multi-specialty practices. You will serve as the primary bridge between our internal cross-functional teams and the client’s executive leadership, ensuring that our software solutions are deployed with precision, driving immediate clinical and operational value.

Requirements

5–10+ years of project management experience, with an emphasis on SaaS implementation or Enterprise Professional Services.
Deep understanding of the HealthTech landscape (EHR, PM, RCM) is a significant plus. Familiarity with clinical workflows and regulatory requirements (HIPAA, MIPS/MACRA) is highly valued.
Proven ability to work cross-functionally and influence stakeholders without direct authority. You are a diplomat who can navigate complex needs and challenges.
PMP Certification is highly preferred.
Mastery of Agile, Waterfall, and Hybrid methodologies. Expertise in enterprise PM tools (e.g., Smartsheet, Jira, Salesforce, Cloud Coach).
Bachelor’s degree required; Master’s degree or equivalent experience in Business or Healthcare Administration preferred.
Elite verbal and written communication skills; ability to distill complex technical hurdles into clear, actionable updates for executive leadership.

Responsibilities

Lead the initiation, planning, execution, and closing of enterprise-level implementations, ensuring a seamless transition from Sales handoff to "Go-Live" and ultimate handoff to Support/Customer Success.
Manage large-scale project workstreams including technical configuration, data conversion, 3rd-party integrations (interoperability), and specialized clinical workflow training.
Establish and lead project steering committees; facilitate high-stakes meetings with client C-suite (COO, CTO, CIO, CEO) to align on KPIs and success criteria.
Act as the point of contact and bridge across Sales, Product, Engineering, and Training teams to resolve bottlenecks and ensure resource alignment.
Follow and contribute to the EPMO playbook by identifying systemic gaps and implementing process improvements that reduce "Time-to-Value."
Proactively identify and resolve high-impact risks; develop contingency plans for complex data migrations or change-management resistance within client organizations.
Rigorously manage project scope and budgets, ensuring high-quality delivery while maintaining the profitability of the professional services engagement.

Benefits

Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
Generous Paid Time Off and Paid Parental Leave programs
Company paid Life and Disability benefits
Flexible Spending Account, and Employee Assistance Programs
Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
Global presence and in-person collaboration opportunities; dog-friendly HQ (US)
Hybrid office-based roles and remote availability for some roles
Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.