Enterprise Program Manager

Northwest Bancorp, Inc.•Independence, OH

28d

About The Position

The Enterprise Program Manager is responsible to provide project leadership, management and oversight for assigned programs and projects. These programs and projects are typically significant, institute-wide, multi-year with large budgets, multiple executive sponsors, sizable project teams requiring coordination of resources from Northwest's business lines, technology resources, and third parties.

Requirements

Bachelor's Degree in finance, business administration, computer science or related degree
2 - 6 years experience managing a program of projects / workstreams
6 - 8 years project management experience
2 - 3 years supervisory / management experience of direct reports
Ability to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approaches
Ability to allocate and effectively use information, personnel, time, and other resources necessary for implementation of Northwest's strategic plans
Ability to make decisions, render judgments, and take action on tasks within the scope of given authority in a timely fashion
Ability to develop, evaluate, and implement alternative courses of action, based on correct assumptions concerning resources and guidelines, and support decisions or recommendations with data or reasoning
Ability to present and express ideas and information effectively and concisely in an oral and/or written mode in a manner appropriate for the audience
Ability to listen and comprehend what others are saying and facilitate the open exchange of ideas and information
Ability to motivate and provide direction in the activities of others, appropriately assigning work and authority, in the accomplishment of goals; providing advice and assistance as required
Ability to understand and appropriately apply procedures, requirements, regulations, and policies; maintain credibility with others on specialty matters
Outstanding organizational, communication and relationship building skills conducive to driving consensus; able to work well in a cross-functional , matrix management environment
Deep Knowledge of principles, practices and theories in program and project management discipline
Excellent interpersonal and communication skills
Ability to interpret department needs and requirements
PMP Incumbents must maintain their certification throughout their duration in this position.

Nice To Haves

PgMP

Responsibilities

Support M&A program through operational due diligence, divestiture and integration by facilitating the completion and management of documents, timelines and critical milestones
Monitor and report overall progress of all workstreams
Support workstream leads as needed and act as the escalation of any workstream risks or issues to the program level
Directly manage workstreams as needed
Establish a work plan and staffing for program and project activities, iterations or phases, and arrange for recruitment or assignment of project personnel
Lead the design, testing, planning, and implementation of complex programs and projects for systems that typically affect many users
Oversee the coordination and completion of individual projects by Project Managers within the department
Manage cross project dependencies, risks, issues, and escalations within assigned Programs
Coordinate and complete assigned individual projects by setting deadlines, assigning responsibilities, monitoring, and summarizing progress of the project
Foster and manage productive relationships with executive level sponsors, keeping them apprised of the status of their program of projects
Serve as an escalation point for Project Managers, assisting with problem resolution or risk mitigation as needed
Provide training and consulting to departmental project managers in the process of project management and in the softer skills of team dynamics, team building, and group motivation
Continuously improve project management software, toolkit, and methodologies used within Northwest
Continuously benchmark project and program management performance to identify improvements and achieve higher capability maturity in project, program and portfolio management
Ensure compliance with third party vendors, Industry regulations, and data integrity
Maximize technology tools available
Develop internal measuring and monitoring systems, and reporting systems
Monitor performance and results of programs and projects to be implemented
Promote knowledge of team's work to gain support for ongoing and future initiatives
Provide detailed analysis and reports
Organize and monitor documentation
Coordinate departmental involvement, updating, and testing
Act as liaison for project related requirements
Work cross-functionally to solve problems and implement changes
Provide technical training for project management tools and software
Act as a champion for business process changes; act behind the scenes to craft solutions for business problems related or tangential to the project
Create, develop, and use project management tool
Recommend/develop administrative procedures, and technical procedures
Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
Work as part of a team
Work with on-site equipment
Provide leadership and positive direction for maintaining the safety and loss prevention program
Actively participate in and support employee participation in the safety and loss prevention program by ensuring that employees know how to properly report a safety issue, making sure that all accidents are promptly reported to Human Resources and documented, and ensuring that prompt action is taken whenever workplace hazards are identified
Help implement emergency procedures