Enterprise Program Manager (Technical & Operational)

Locus.sh

1d•Remote

About The Position

As an Enterprise Program Manager (Technical & Operational), you will drive large-scale, cross-functional programs that connect technical delivery with operational outcomes—especially across enterprise logistics transformations in the U.S. market. You’ll operate at the intersection of Product, Engineering, Implementation/Delivery, and customer stakeholders to keep execution tight, risks visible, and outcomes measurable. This role is ideal for someone who can run complex programs end-to-end: translate enterprise requirements into trackable delivery plans, manage dependencies across teams, and maintain strong operating cadence from discovery through go-live and stabilization.

Requirements

5–8 years of experience in program/project management, including meaningful ownership of cross-functional delivery.
Demonstrated experience in logistics / transportation / supply chain (TMS deployments, last-mile, middle-mile, warehouse-distribution flows, carrier management, etc.).
Proven success delivering large-scale transformation programs in an enterprise environment (multi-team, multi-stakeholder, phased rollout, change management).
Strong experience working with enterprise customers in the U.S. market (stakeholder expectations, operating cadence, compliance/security realities, go-live rigor).
Bachelor’s degree (BS or BA) required.
Ability to break complex programs into trackable workstreams with clear owners, timelines, dependencies, and measurable exit criteria.
Excellent executive communication: crisp status, strong narrative, proactive risk handling, and decision facilitation.
Ability to travel to US or within US

Nice To Haves

prior exposure to engineering/product/QA workflows, integrations, APIs, or technical systems delivery.

Responsibilities

Own the end-to-end execution of enterprise programs spanning technical delivery and operational readiness (planning → build → test → cutover → go-live → hypercare).
Drive delivery execution using modern Agile practices (scrum events, release planning, sprint metrics, retros, action tracking).
Manage cross-team dependencies (engineering pods, product, integrations, QA, customer-facing teams) to prevent blockers and protect milestone dates.
Establish a strong operating rhythm: weekly exec updates, RAID logs, decision tracking, milestone reviews, and KPI reporting.
Produce clear, data-driven insights into delivery health and outcomes using relevant metrics (predictability, throughput, cycle time, defects, readiness, SLA risk).
Serve as the coordination layer between client-facing teams and Engineering/Product to ensure scope clarity, priority alignment, and commitment to go-live requirements.
Lead stakeholder management across senior business and technical leaders—building trust, clarity, and urgency while balancing constraints.
Support logistics transformation initiatives (process change, tool modernization, operating model changes) and ensure adoption/readiness is built into the program plan.