Enterprise Program Manager I

FIS-posted 3 months ago
5,001-10,000 employees
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The Enterprise Program Manager I is responsible for all aspects of assigned program(s) of inter-dependent projects. Programs generally are technical in nature with a primary focus on development-related projects and delivery of software and/or outsourced solutions to external clients. Typically involves extensive interactions with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams. May work at client sites from time to time.

  • Manages a program of multiple inter-dependent projects following the Enterprise Project Management methodology (EPMM).
  • Oversees all aspects of assigned programs throughout project lifecycles to ensure completion within the defined scope, quality, time and cost constraints.
  • Manages problem resolution and risk mitigation for escalated issues, problems and risks as needed.
  • Ensures accurate allocations of resources throughout the program.
  • Leads multi-disciplinary teams, composed of various levels of personnel, vendors and clients to create and deploy successful programs.
  • Serves as liaison between technical and non-technical teams in internal organizations as well as in client and vendor/subcontractor organizations to ensure all project targets and requirements are met.
  • Delivers informational and decision-seeking presentations to technical and business groups in FIS and/or in client organizations.
  • May directly oversee employees assigned to manage specific project that have a distinct beginning and end.
  • Selects, develops and evaluates personnel to ensure the efficient operation of the function.
  • Some travel may be required, along with nights and weekends.
  • Other related duties assigned as needed.
  • Bachelor’s degree in computer science, management information systems, business administration or other related discipline or the equivalent combination of education, training, or work experience.
  • PMP (Project Management Professional) certification preferred.
  • Typically requires twelve or more years work experience managing technical projects in financial services or a related industry OR in a related technical field, e.g., application development, technology integration, business analysis, client technology consulting OR an equivalent combination of education and experience.
  • Extensive knowledge of project management standards, processes, procedures and guidelines.
  • Knowledge of the industry project management best practices, i.e., Project Management Body of Knowledge (PMBOK) and the FIS Enterprise Project Management Methodology (EPMM).
  • Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project application.
  • Knowledge of standards relevant to the software industry, e.g., ISO, CMM, Six Sigma.
  • Knowledge of financial services industry.
  • Knowledge of company’s products and services.
  • Recognized within the enterprise for quality client interaction and successful project completion within the defined scope, quality, time and cost constraints.
  • Experience with both large solution implementations at external client organizations and solution development projects.
  • Resource management experience with a team of 10 or more.
  • Well established network within FIS, outside of current business unit.
  • Demonstrated ability to establish budgets, forecast and manage financial results.
  • Demonstrated excellent leadership, problem-solving, team, conflict management and time management skills.
  • Demonstrated strong business acumen.
  • Ability to think and act at an enterprise level.
  • Ability to interact effectively with executive level clients.
  • Strong written and verbal communication skills.
  • Proven ability to negotiate externally and internally.
  • Ability to maintain confidentiality and carry out assignments that are sensitive in nature.
  • A voice in the future of fintech.
  • Always-on learning and development.
  • Collaborative work environment.
  • Opportunities to give back.
  • Competitive salary and benefits.
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