Enterprise Identity Management Analyst
About The Position
Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report. Day (United States of America) Location 680 Lake Shore Drive Job Description Essential Job Functions: Provision all user access accounts related to information systems. Provide Epic support functions related to verification of end user security classes, training and credentials. Assist in documenting, analyzing, and streamlining application account provisioning processes. Assist in the design, maintenance, and integrity of the role based access structure. Promptly notifies IM management regarding breaches of hospital or department policy regarding the use of hospital information systems. Participate in project tasks as required. May provide assistance answering help desk phone line occasionally. Maintain summary statistics regarding workload, account tracking, etc. Performs other duties as assigned.
Requirements
- Preferred Associates Degree in Information Systems/Technology (or equivalent work experience).
- Experience with user provisioning technologies, application and/or database security administration.
- Understanding of user administration procedures.
- Excellent time and project management skills, customer service and interpersonal skills, system diagnostic and communication (written and oral) are critical for success in this position.
- Ability to work independently, with a minimum of daily supervision, is critical for success in this position.
Nice To Haves
- Experience as help desk or customer service analyst preferred.
- Epic training and/or certification and familiarity with Microsoft Active Directory, client server applications, UNIX, and web applications is a plus.
Responsibilities
- Provision all user access accounts related to information systems.
- Provide Epic support functions related to verification of end user security classes, training and credentials.
- Assist in documenting, analyzing, and streamlining application account provisioning processes.
- Assist in the design, maintenance, and integrity of the role based access structure.
- Promptly notifies IM management regarding breaches of hospital or department policy regarding the use of hospital information systems.
- Participate in project tasks as required.
- May provide assistance answering help desk phone line occasionally.
- Maintain summary statistics regarding workload, account tracking, etc.
- Performs other duties as assigned.
Benefits
- For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:
- Medical, dental and vision insurance
- Employer paid group term life and disability
- Employer contribution toward Health Savings Account
- Flexible Spending Accounts
- Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
- 403(b) with a 5% employer match
- Various voluntary benefits: Supplemental Life, AD&D and Disability
- Critical Illness, Accident and Hospital Indemnity coverage
- Tuition assistance
- Student loan servicing and support
- Adoption benefits
- Backup Childcare and Eldercare
- Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
- Discount on services at Lurie Children’s facilities
- Discount purchasing program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
