Enterprise Data Operations Specialist

ConGlobal•North Charleston, SC

19d

About The Position

The Enterprise Data Operations Specialist is responsible for the accurate and timely onboarding of new commercial and depot customers, as well as maintaining and updating customer rate structures across multiple systems. This role ensures that all customer data, contracts, and rate agreements are properly entered and maintained in NetSuite, TEC, and Consyst, supporting operational efficiency and compliance with contractual terms.

Requirements

2+ years of experience in data operations, customer onboarding, billing, pricing, or financial support roles.
Strong understanding of accounting/finance concepts (e.g., rates, billing structures, tax exemptions).
Proven attention to detail with high data accuracy standards.
Proficient in enterprise systems such as NetSuite, ERP, or CRM tools.
Experience with internal pricing/tariff systems (TEC, Consyst, or similar) preferred.
Ability to manage multiple tasks with competing deadlines.
Strong communication skills for cross-functional collaboration.

Nice To Haves

Experience in contract administration or financial operations.
Familiarity with tax-exempt handling, overage billing, and special pricing agreements.
Background in waste management, logistics, utilities, or other contract-based industries a plus.
Intermediate Excel skills for data validation and reporting.

Responsibilities

New Customer Onboarding: Accurately enter new customer data into NetSuite and ensure alignment with contractual terms.
Schedule future rate increase updates per agreement terms and ensure timely implementation.
Support the onboarding process across all business units and locations.
System Configuration & Data Maintenance: Configure customer profiles and pricing structures in TEC and Consyst:
Set rates by container size (daily, monthly, overage).
Apply special conditions (e.g., Tax-Free status).
Push tariff updates across multiple platforms (e.g., NSI, TEC, Consyst) as needed.
Ensure consistency and accuracy in customer data across systems.
Deport Customer Management & Rate Management: Validate that customer agreements are complete, accurate, and approved.
Update customer rate structures based on new contracts or amendments.
Manage and track rate updates and effective dates across platforms.
Forward signed agreements to relevant departments for recordkeeping and audit purposes.
Tariff Management Push tariff updates to: NSI, TEC, and Consyst
Data Quality & Financial Oversight Maintain high standards of data accuracy and completeness for customer records.
Understand the financial impact of data entries related to billing, pricing, and tax implications.
Identify and escalate data inconsistencies, discrepancies, or compliance risks.